Join Ocean Housing as our new Communal Meter Coordinator! Location: Cornwall Department: Neighbourhood Services Contract: Fixed term contract until 31st March 2028, Full-time (37 hours) Salary: £24,424 per annum Make a real impact in our communities At Ocean Housing, we provide safe, secure, affordable homes for people across Cornwall. We’re passionate about delivering great customer service, protecting our residents, and improving our homes for the future. We’re now looking for a Communal Meter Coordinator to play a key role in managing and modernising communal utility metering across our housing stock. This is an exciting opportunity to support smarter, greener energy usage while ensuring accurate billing and improved customer experience. This role is perfect for someone who loves being organised, enjoys problem‑solving, and takes pride in keeping things running smoothly. What you’ll be doing As our Communal Meter Coordinator, you will: Create and maintain an accurate inventory of all communal utility meters across Ocean’s homes Coordinate the rollout of smart meters —working with utility providers, contractors, and colleagues Support safe working by identifying risks such as asbestos backboards and arranging appropriate removal Keep meter data accurate and up to date within our housing management system Record essential meter readings to ensure correct billing for our customers Carry out customer consultations to keep residents informed Help align Ocean’s meter records with the National Grid to avoid unnecessary energy costs This work directly contributes to efficiency, sustainability and the wellbeing of residents across Cornwall. What we’re looking for You’ll be great in this role if you have: Essential GCSEs (Grade 4–9 / A–C) in English and Maths, or equivalent Understanding of smart energy meters – or the ability to learn quickly Experience dealing with utility providers Awareness of asbestos and other hazardous materials Good understanding of safe working practices and health & safety Clear communication skills (written and verbal) Ability to use IT systems accurately Ability to work independently and manage your own workload Your own vehicle and ability to travel to different sites Why work for Ocean Housing? A friendly, inclusive, values‑driven workplace Opportunities for professional growth and development A role that makes a real difference in local communities Being part of an organisation committed to sustainability and innovation ✨ Our Benefits Include ✨ 27 days holiday bank holidays Professional membership fees paid Company sick pay scheme Workplace pension with death in service benefit Home office work payment Medicash health plan (including dental & optical) Cycle to work scheme Rewards & recognition programme On-site parking Employee assistance programme Family-friendly policies Key Dates: Closing Date: Thursday 19th February 2026 (Midnight) 1st Interviews to be held on: Monday 2nd March 2026 (Face to Face at our offices in St Austell) Ready to shape the future with us? If you’re enthusiastic, organised, and passionate about helping us deliver safer, smarter solutions for our residents, we’d love to hear from you. Apply today and help us build a workforce that makes a difference. Please note: We may close this vacancy early if we receive sufficient applications, so don’t delay—apply today! The Company Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme. At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in. Mission Statement “To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.” At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job. Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task. Benefits Family friendly Committed to Training and Developing our Employees Cycle to Work Values Honest, Enthusiastic and Always Positive Passionate about Customer Service Quality and Value in all we do Innovative, Ambitious and Brave for the future of our Business, Customers and Communities Gallery Previous Next 2022 Award Winner Best Place to Work at Cornwall Business Awards 2022 Sponsored by the Skills Hub “This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued – Well Done!” Documents