Pre-Litigation Claims Handler Location: Uxbridge Salary: £26,500-£30,000 *Experience dependent Job Type: Full-Time Permanent Start Date: ASAP About the Role: We are currently seeking a dedicated and proactive Pre-Litigation Claims Handler to join our growing pre-litigation team. In this vital role, you will be responsible for reviewing aged debt, negotiating settlements, and identifying claims suitable for litigation. You will also play a key part in onboarding clients and instructing panel solicitors where appropriate. This is a fantastic opportunity for a confident negotiator with solid credit hire experience who thrives in a fast-paced legal environment and is committed to delivering excellent results. Key Responsibilities: Proactively negotiate with third parties to secure successful settlement outcomes Apply the ABI GTA, relevant case law, and credit hire principles to resolve cases effectively Assess prospects of success for credit hire, storage, and recovery claims, including liability disputes Analyse and interpret Basic Hire Rate (BHR) reports Manage your own caseload efficiently and maintain strong organisational discipline Initiate outbound calls to insurers to discuss cases and agree on settlements Conduct thorough case reviews prior to escalation for litigation Evaluate impecuniosity and assess supporting evidence Provide excellent client care to gather necessary information and onboard clients for litigation Essential Skills and Experience: Previous experience in credit hire is essential In-depth knowledge of the ABI GTA and credit hire case law Strong background in RTA claims, with the ability to assess liability and indemnity issues Familiarity with the MIB and related agreements Confident telephone manner and excellent negotiation skills Organised and detail-oriented with the ability to prioritise a busy caseload Exceptional verbal and written communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) and case management systems Numerate, with the ability to interpret and negotiate hire invoices Collaborative team player with a positive, solution-focused attitude Why Join Us? Dynamic and supportive team environment Opportunities for professional growth and development Competitive salary and benefits package Chance to make a real impact in a key area of the business Fantastic Salary between £26,500-£30,000 *Experience dependent Monday-Friday only 9am- 5pm Hybrid working model. Free parking on site Health Assured Employee Assistance Programme (EAP) Private Medical Insurance 25 days of holiday plus Bank Holidays Life Assurance (x4 salary) Pension Monthly McDonalds breakfast Company Events Ready to apply? If you have the experience, drive, and skill set we’re looking for, we’d love to hear from you. Please submit your CV today!