We are looking to recruit an enthusiastic and dynamic Retail Store Assistant Manager to play a key role in our Retail team at the Royal Armouries Museum in Leeds. You will be passionate about retail in a museum environment and support the Retail Store Manager with the day to day operations as well as managing a customer facing, sales driven team. You will provide a range of administrative support, will also be expected to maintain up to date accurate information on computerised records and systems to produce reports and documents in line with corporate commercial standards. The successful candidate will support the fulfillment and customer service for the e-commerce retail business. You will be an energetic individual who strives at every opportunity to delight customers by surpassing their expectations and deliver excellent customer care. You will deliver the best standard of service, expected from a national museum. We are looking for a proactive person, who can advise and support the head office functionality, working as part of the team to achieve the department’s sales targets. Attention to detail is also essential. Hours Working 37.5 hours 5/7 days including weekends. The role will predominantly based in the Leeds Museum, some travel to other site will be required. Royal Armouries Trading and Enterprises (RATE) is the commercial arm of the Royal Armouries Museum, the National Museum of Arms and Armour. RATE plays a crucial role in supporting the museum with its income generation activity. Benefits Access to the discounted bicycles via Bike2Work scheme Access to free EAP services via the (Employee Assistance Program) 27.5 days holiday plus Bank Holidays Generous company sick pay scheme Generous family friendly leave Discounted staff parking 25% off staff shop 20% off food in on-site café Pension scheme max employer contribution is 9% Access to free on-line learning Season ticket loan A Police Check/ Disclosure will be requested in the event of a successful application. Please refer to the job description for the level of check required. A criminal record would not necessarily be a bar to employment. Please note that all job offers are subject to the receipt of satisfactory references, DBS/Police checks and right to work documentation. If you do not hear from us within 14 days of the application closing date, please assume you have been unsuccessful. We however will endeavour to respond to all applications. Please note we reserve the right to close vacancies earlier that the closing date listed on the advertisement if necessary.