Job Title: Contract Manager
Location: Manchester
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.
Role Summary
* Responsible for the contract management of staff, operation and maintenance of all electrical and mechanical services, project works and building performance.
* Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures.
* Complete the weekly operations report to the client and attend weekly operations meetings and client meetings as requested.
* Develop contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
* Ensure a customer focus within all areas of operational activities, and maintain effective relationships with key client contacts.
* Deliver effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad‑hoc reporting and other publications.
* Provide a learning environment and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and able to reach their full future potential.
Experience Required
* Previous contract management experience and good knowledge of building services and legislation.
* Experience and track record in working in Facilities Management. Technical background desirable but not essential.
* Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives.
* Understanding of Health and Safety issues, NEBOSH / IOSH or equivalent formal training desirable.
* Strong organisational and communication skills with ability to prioritise workloads.
* Ability to work under pressure while remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
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