Service Transition Manager
£325.85p daily rate - PAYE
£417.07p daily rate – Umbrella/LTD
Outside IR35
Full time
6 Month Contract Initially
Milton Keynes / Hybrid – 60% onsite working
SC Clearance required – Restrictions Apply
Our Government Client is looking for a Service Transition Manager to join their team.
A confident and decisive communicator who is able to work independently, works well under pressure and is capable of delivering accurate analysis, clear advice and recommendations (in an appropriate context and at a desired level of detail) to Our Clients senior leadership team, customers, suppliers and Other Government Departmental stakeholders.
The role requires an individual with strong management capability, business analysis, process awareness and a service-orientated mindset in order to deliver the control, accuracy, consistency and quality required by Technology and Operations.
Skills and Experience Required
Essential:
* Service Transition experience
* Demonstrable record of delivering results and meeting targets.
* Excellent problem solving and research skills, including the ability to analyse facts, interpret data and make expert recommendations to stakeholders and ensure that key results are understood at all levels.
* Understanding of corporate drivers such as the strategy, values and core behaviours
* Strong relationship management skills, including influencing and negotiation skills.
* Excellent written and verbal communication skills with the ability to communicate clearly at all user levels (internal and external customers)
* Ability to take initiative, identify and respond to service transition requirements; managing workload effectively to ensure tight deadlines are met
* Excellent analytical, problem solving, decision making and influencing skills
Desirable:
* Knowledge of Project Management
* Knowledge of operating IT systems within Government environments
* Experience of working with ServiceNow ITSM tool
* Experience working on a large and complex IT estate
Constraints:
Candidates submitted for this role must be British nationals, to confirm:
* They are a British citizen or hold dual nationality, and
* They have been a resident in the UK for at least two of the last 5 years
Due to the nature of this work Government security clearance if not already held will need to be obtained.
The minimum clearance required for this role is SC.
(Although advantageous, it is not a requirement that an individual already holds Security Clearance.)
If this role is of interest and you meet the above criteria, then please apply immediately.
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