Deputy Manager – Jollyes Pets – Derby (New store opening)
Salary £28,038 p.a. + bonus potential £1-5k p.a. Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to pet parents.
Benefits
At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.
* Competitive salary of £28,038 p.a., plus annual bonus potential £1-5k p.a. (subject to reaching pre‑agreed measures)
* Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
* Retail Trust Membership: Counselling, wellbeing, and financial support
* Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
* Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
* Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
* Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
* Enhanced Family Leave: Maternity and paternity packages above statutory levels
* Recognition & Rewards: Top Dog Award with extra day off and perks
* Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership
* Learning & Development: Ongoing training for career growth
The Role
* Support the Store Manager day‑to‑day and take full responsibility for all aspects of running a successful store in their absence – managing people, financial performance, store standards, customer service
* Lead by example, creating an excellent culture and working environment for the team, demonstrating our values of being Genuine, Wise, Eager, Focused, Together
* Ensure that you and your team deliver exceptional customer service, providing a great shopping experience for customers and displaying strong pet and product knowledge (Training given)
* Deliver the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership
Skills & Experience
To be successful in this role, you’ll need the following:
* A passion for pets and people, delighting customers with an unrivalled shopping experience
* Previous retail management experience, deputising for the Store Manager and taking a hands‑on approach to managing the business on a daily basis
* A team player, able to communicate effectively and build high‑performing and highly engaged teams
* A proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health and safety and legal compliance
* Commercial awareness, proactive approach, great planning and organisation skills
* Ability to work outside normal hours occasionally or provide cover in other stores – own transport and UK driving licence required
* Full‑time, permanent position – 40 hours per week, 5 days out of 7
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