Job Description
Freight CoordinatorSalary: £27,000 - £30,000 (some flexibility - DoE)Bradford - fully office-based
Role Overview
Our client, a global freight forwarder, is looking for a proactive and customer focused individual with experience in freight forwarding. You will be responsible for delivering high-quality customer service to overseas agents and import clients. The role requires a proactive approach, strong relationship management, and effective communication within a fast-paced team environment.
Why Apply?
This is a fantastic opportunity to develop your skills further within Freight Forwarding. You will gain exposure to a range of transport solutions from exports, imports, cross-trades, LCL, Airfreight and Sea freight. You would be joining a company with a great culture and working environment providing a range of benefits.
Key Responsibilities
* Handle customer enquiries via phone and email and manage shared inboxes
* Obtain pricing, provide quotations, and process customer bookings
* Input and maintain accurate data across operational systems
* Liaise with customers, suppliers, subcontractors, and overseas agents
* Prepare, check, and issue customer documentation, including bills of lading
* Interpret customer requirements and promote high service standards
* Support team objectives by maintaining productivity and accuracy levels
* Carry out additional reasonable duties as required
Skills and Attributes
* Essential: experience in import/export freight forwarding
* Strong customer service focus with a proactive, positive attitude
* Ability to manage workload, prioritise tasks, and meet deadlines
* Good IT skills, including Microsoft Office
* Calm, organised, and detail-focused, with the ability to work under pressure
* Self-motivated team player with flexibility to support wider business needs
* Good standard of education, including Maths and English
* Industry-related qualifications desirable
* Previous commercial or coordination experience advantageous
If you are just starting out in your career in freight, or are experienced in the industry, we would love to hear from you.
Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.