Purpose of the role
Reporting to the Head of IT, this role assists with the development and maintenance of the IT applications for Phoebe Philo Ltd, ensuring that the applications are user-friendly, effective, cost-efficient, secure, and compliant.
Responsibilities
* Collaborate with all departments to understand their requirements and implement supporting technology, including:
* Optimize front-end ecommerce stack with the digital team for resilience, security, and compliance.
* Enhance Airtable solutions in collaboration with product development and business teams.
* Work with finance to optimize systems for accounting, reporting, VAT, payroll, and online payments.
* Coordinate with logistics for carrier management, shipping labels, and returns systems.
* Support sustainability data collection and tracking systems.
* Ensure system integrations are optimized, resilient, secure, and compliant.
* Manage relationships with technology partners and contractors.
* Provide guidance and training across the organization on all systems and platforms.
* Maintain operational reliability, security, and compliance of technology services and applications.
* Ensure technology processes comply with laws and regulations like GDPR.
* Drive cross-team collaboration for smooth technology rollouts.
Qualifications, Skills, and Experience Required
* Degree in Computer Science or demonstrable experience.
* 3-5 years’ experience in technology roles within the fashion industry, especially e-commerce and product development, preferably in luxury fashion.
* Experience in start-up/scale-up environments, with a track record of evolving technology stacks.
* Knowledge of current and emerging computer architectures, technologies, and development techniques.
* Experience with systems such as Shopify, Hubspot, Powerfront, Avalara, Global-E, JOOR, Brightpearl, Airtable, Microsoft Business Central, Concur, SDI, and low/no-code platforms like MAKE.
* Ability to lead technology projects to meet business objectives.
* Strong problem-solving, decision-making, and communication skills, with the ability to explain technical concepts to non-technical stakeholders.
* Resourceful, with excellent leadership and interpersonal skills to build trust and credibility.
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