Court Usher - Merthyr Tydfil Combined Court (Magistrates) (Ref: 7020)
Join to apply for the Court Usher - Merthyr Tydfil Combined Court (Magistrates) (Ref: 7020) role at Ministry of Justice UK
Court Usher - Merthyr Tydfil Combined Court (Magistrates) (Ref: 7020)
4 days ago Be among the first 25 applicants
Join to apply for the Court Usher - Merthyr Tydfil Combined Court (Magistrates) (Ref: 7020) role at Ministry of Justice UK
This position is based at MERTHYR TYDFIL COMBINED MERTHYR TYDFIL, CF47 8BH
Job Summary
Please refer to Job Description
Job Description
Proud to serve. Proud to keep justice going.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.If you are interested in developing a career with a real purpose, please apply.
Your role
You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.
Your Skills And Experience
With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner. You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages. You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.
Base location
Merthyr Tydfil Combined Court (Magistrates), The Law Courts, Merthyr Tydfil CF47 8BH
Please refer to the job description attachment for more information
Please make sure that you include your current duties and responsibilities in your CV.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 5 days.
The successful candidate will undergo Fire Warden training and you will be expected to support and assist in these duties.
Skilled Worker Visa
From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to www.gov.uk/skilled-worker-visa for more information.
Loans
The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae’r Tywysydd Llys yn chwarae rôl allweddol mewn achos llys ac yn gyswllt hollbwysig rhwng defnyddwyr y llys a’r Farnwriaeth ac yn sicrhau bod gwrandawiadau yn rhedeg yn esmwyth.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein gwasanaethau ac ein cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.
Eich rôl
Chi fydd y pwynt cyswllt cyntaf hollbwysig i holl ddefnyddwyr y llys. Bydd cyswllt rheolaidd â’r farnwriaeth a’r staff gweinyddol cynorthwyol. Byddwch yn cyfarfod aelodau’r cyhoedd, a all gynnwys tystion bregus, a’u cynrychiolwyr cyfreithiol. Byddwch yn paratoi ystafelloedd llys/gwrandawiadau, ac yn cwblhau dogfennau, yn ogystal â sicrhau bod y llys yn rhedeg yn effeithlon. Byddwch hefyd yn ymgymryd â gwaith clerigol cyffredinol fel sy’n ofynnol er mwyn cefnogi gwaith GLlTEF. Mae tywyswyr yn gweithio mewn tîm sydd â chefnogaeth reoli reolaidd ac maent yn gyfrifol am eu hamser eu hunain.
Eich sgiliau a phrofiadau
* Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog.
* Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym.
* Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar.
* Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol.
* Sgiliau rhagorol o ran trefnu a chadw at amseroedd
Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân, SPOS - Uwch Berson ar y Safle / FICO - Swyddog Tân a Rheoli Digwyddiadau ac fe ddisgwylir i chi gefnogi a chynorthwyo gyda’r dyletswyddau hyn.
Rhagor o fanylion:
Mae’r swyddi hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder.
Gweithwyr ar fenthyg
Llys Cyfunedig Merthyr Tudful, Y Llysoedd Barn, Merthyr Tudful CF47 8BH.
Bydd gofyn i'r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân Cyntaf, a bydd disgwyl i chi gefnogi a chynorthwyo gyda'r dyletswyddau hyn.
Isafswm oriau rhan-amser fyddai 30 dros 5 diwrnod.
Am swydd ddisgrifiad llawn, gweler y ddogfen ategol yn yr hysbyseb isod cyn gwneud cais.
Proud to serve. Proud to keep justice going.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.If you are interested in developing a career with a real purpose, please apply.
Your role
You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.
Your Skills And Experience
With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner. You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages. You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.
Base location
Merthyr Tydfil Combined Court (Magistrates), The Law Courts, Merthyr Tydfil CF47 8BH
Please refer to the job description attachment for more information
Please make sure that you include your current duties and responsibilities in your CV.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 5 days.
The successful candidate will undergo Fire Warden training and you will be expected to support and assist in these duties.
Skilled Worker Visa
From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to www.gov.uk/skilled-worker-visa for more information.
Loans
The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae’r Tywysydd Llys yn chwarae rôl allweddol mewn achos llys ac yn gyswllt hollbwysig rhwng defnyddwyr y llys a’r Farnwriaeth ac yn sicrhau bod gwrandawiadau yn rhedeg yn esmwyth.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein gwasanaethau ac ein cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.
Eich rôl
Chi fydd y pwynt cyswllt cyntaf hollbwysig i holl ddefnyddwyr y llys. Bydd cyswllt rheolaidd â’r farnwriaeth a’r staff gweinyddol cynorthwyol. Byddwch yn cyfarfod aelodau’r cyhoedd, a all gynnwys tystion bregus, a’u cynrychiolwyr cyfreithiol. Byddwch yn paratoi ystafelloedd llys/gwrandawiadau, ac yn cwblhau dogfennau, yn ogystal â sicrhau bod y llys yn rhedeg yn effeithlon. Byddwch hefyd yn ymgymryd â gwaith clerigol cyffredinol fel sy’n ofynnol er mwyn cefnogi gwaith GLlTEF. Mae tywyswyr yn gweithio mewn tîm sydd â chefnogaeth reoli reolaidd ac maent yn gyfrifol am eu hamser eu hunain.
Eich sgiliau a phrofiadau
* Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog.
* Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym.
* Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar.
* Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol.
* Sgiliau rhagorol o ran trefnu a chadw at amseroedd
Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân, SPOS - Uwch Berson ar y Safle / FICO - Swyddog Tân a Rheoli Digwyddiadau ac fe ddisgwylir i chi gefnogi a chynorthwyo gyda’r dyletswyddau hyn.
Rhagor o fanylion:
Mae’r swyddi hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder.
Gweithwyr ar fenthyg
Llys Cyfunedig Merthyr Tudful, Y Llysoedd Barn, Merthyr Tudful CF47 8BH.
Bydd gofyn i'r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân Cyntaf, a bydd disgwyl i chi gefnogi a chynorthwyo gyda'r dyletswyddau hyn.
Isafswm oriau rhan-amser fyddai 30 dros 5 diwrnod.
Am swydd ddisgrifiad llawn, gweler y ddogfen ategol yn yr hysbyseb isod cyn gwneud cais.
Person specification
Please Refer To Job Description
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Managing a Quality Service
Alongside your salary of £23,583, HM Courts and Tribunals Service contributes £6,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
* Name : SSCL Recruitment Enquiries Team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
* Telephone : 0345 241 5359
Recruitment team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
https://jobs.justice.gov.uk/careers/JobDetail/7020?entityId=7020
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Other
* Industries
Government Administration
Referrals increase your chances of interviewing at Ministry of Justice UK by 2x
Sign in to set job alerts for “Usher” roles.
Caerleon, Wales, United Kingdom 4 days ago
Putting Things Right (PTR) Call Handler/Administrator
Caerleon, Wales, United Kingdom 14 hours ago
Pre-Assessment Administrative Team Leader
Caerleon, Wales, United Kingdom 14 hours ago
Cardiff, Wales, United Kingdom 9 hours ago
Merthyr Tydfil, Wales, United Kingdom 3 weeks ago
Regional Patient Pathway Coordinator Support
Tonypandy, Wales, United Kingdom 3 weeks ago
School Administrator – Level 3 - Dinas Powys Primary School (September 2025)
Cardiff, Wales, United Kingdom 2 weeks ago
Tonypandy, Wales, United Kingdom 3 weeks ago
Cardiff, Wales, United Kingdom 4 weeks ago
Cardiff, Wales, United Kingdom 4 weeks ago
Cardiff, Wales, United Kingdom 3 weeks ago
HCS Call Centre Administrative Assistant
Case Administrator - Cardiff and the Vale (Wales) (Ref:7004)
Administrative Assistant - Clinical Assessments and Placements
Cardiff, Wales, United Kingdom 1 month ago
Cardiff, Wales, United Kingdom 3 weeks ago
Bridgend, Wales, United Kingdom 1 month ago
Newport, Wales, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr