JLL Soft Services are looking to appoint an Operations Director for their Corporate Soft Service Business across the UK. The successful candidate will be able to demonstrate and can implement innovative soft service solutions, develop a strong client relationship and be an ambassador for the brand of the company. You would be required to lead a team to deliver a first-class service across Integrals corporate client portfolio, taking ownership of the workplace, daily operation and be responsible for ensuring all management information is co-ordinated. This is a new and exciting opportunity to be part of a growing and innovative business.
Role requirements
To provide strategic leadership across the accounts, lead in the delivery of significant profitable growth through new and existing client contracts and relationships.
Lead innovation across all soft services, identifying opportunities for organic growth and new business
Client development and retention through pro-actively building long lasting client relationships.
To lead and grow the operations team members to deliver all contractual requirements and encourage idea generation to improve service delivery
Develop and deliver a robust site strategic development plan in all areas of responsibility
Drive operational excellence and therefore an efficient operating model; in o...