Job Opening: Billing Specialist
Date Posted: 2025-04-24
Country: United Kingdom
Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United Kingdom
About the Role
We are seeking two Billing Specialists to join our team in Leicester. The role involves managing invoice deviations, working within the wider Billing Team to handle all aspects of Construction and Service Billing to maximize revenue and minimize risk.
Key Responsibilities
1. Monitor automated billing activities
2. Raise non-standard invoices
3. Ensure accurate capture of non-standard billing rates
4. Process invoice corrections in response to customer complaints
5. Collaborate with C2C colleagues to minimize disputes
6. Maintain close relationships with branches for timely and accurate invoicing
7. Ensure the quality of invoices created
8. Follow specific local billing requirements
Qualifications
* Strong administrative skills with proficiency in MS Word and Excel
* Customer service experience
* Excellent written and verbal communication skills
* Ability to develop strong relationships with customers and internal teams
Preferred Qualifications
* Finance background or experience handling invoices
* Experience with larger ERP systems
What We Offer
* Opportunities for career progression, including funded study schemes like our Employee Scholarship Program and Educational Assistance Scheme
* A culture that encourages innovation and values talent
About Otis
Otis is the world's leading elevator and escalator company, maintaining approximately 2.2 million units worldwide and moving 2 billion people daily. Our products are featured in iconic landmarks such as the Eiffel Tower, Empire State Building, Burj Khalifa, and Petronas Twin Towers. With 69,000 employees globally, we are committed to diversity, innovation, and excellence in service.
Joining Otis means becoming part of an industry leader that values diversity, innovation, and employee development. We offer training, resources, and leadership opportunities, including our Employee Scholar Program, which supports colleagues pursuing degrees or certifications.
Our Values
We prioritize safety, ethics, and quality in everything we do, guided by our Three Absolutes. As a people-centered company, we focus on passengers, customers, and colleagues alike. Learn more about our ESG initiatives here.
Join Us
Become part of Otis and help us #BuildWhatsNext!
Equal Opportunity Employer: Otis is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other protected classes. For accommodations during the application process, contact us at careers@otis.com.
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