About Us:
We are the UK's leading live chat provider for the automotive industry trusted by thousands of dealerships to deliver exceptional customer engagement and lead generation. As a company driven by innovation and results, we are now experiencing rapid growth into new verticals, including Estate Agency, Legal Services, and Recruitment.
With offices in both the UK and the US, our global presence allows us to support clients around the clock and continue expanding our reach into new markets.
We believe in growing from within and take pride in offering clear, structured progression paths for all employees. Whether you're starting your career or looking to take the next step, we provide the training, support, and opportunities you need to thrive in a fast-paced, forward-thinking environment.
What do we do?
Our Account Managers are responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and driving sales growth by managing and expanding assigned customer accounts. This role ensures customer satisfaction and identifies new business opportunities among existing clients, acting as a key point of contact between the client and internal teams.
Why you should work here at Visitor Chat:
* Huge earning potential – with a competitive starting salary of £25,000 - £26,750 per annum plus uncapped commission offering an OTE of £30,000 - £34,000. Open to discussion, depending on experience level.
* Promotion and progression opportunities – focus on exceeding expectations, actively pursuing opportunities to expand your skills and responsibilities and demonstrate a proactive and growth-oriented attitude.
* Earn monthly and quarterly bonuses, incentives, and rewards – join a company that values your contributions, where your hard work is rewarded with regular incentives and bonuses designed to boost your earning potential.
* Join a lively office environment with likeminded professionals – with our friendly and supportive team, you'll be surrounded by driven and enthusiastic sales professionals who are passionate about success
* Participate in regular team social events – these events provide a laid-back setting where employees can connect, network, and build strong bonds, ultimately enhancing job satisfaction and overall engagement.
* Hear from the team themselves -
Perks and Incentives:
* Free onsite parking
* Shuttle service provided
* 31 days holiday including bank holidays
* A fantastic end of year Christmas party to look forward to
* Fun, engaging team events throughout the year
* Referral programme - £500 reward or new hires
* 1.5x paid overtime for those wanting to boost their take home
* Dress down Friday
* Targeted weekly rewardssuch as early finish on a Friday.
* Monday-Friday 09:00-17:30 working pattern
What we're looking for:
* Someone with a dynamic personality, able to effectively engage with various audiences
* Excellent communication and telephone manner
* Strong written and verbal communication skills
* Ability to organise and prioritise workload
* Enthusiastic about progressing knowledge and skills
* Strong rapport-building and objection-handling skills
* Strong computer literacy and proficiency in CRM software
* Proven experience in Sales, Account Management or Customer Service, with track record of achieving and exceeding your targets required
Responsibilities:
* Create and maintain client accounts and relationships
* Effectively service and retain customer accounts
* Consult existing customers on upgrading their package to better their results
* Generate reports for the business and customers
* Deliver effective and engaging product demonstrations or presentations
* Problem solving to evaluate performance and resolve customer concerns
Excited by the role? We'd love to hear from you – apply now
Job Type: Full-time
Pay: £25,000.00-£26,750.00 per year
Work Location: In person