Administrative Assistant Location: Sunderland Hours: Monday–Thursday: 08:00–16:30 (40 hours) Friday: 08:00–14:00 Possible Bank Holiday working Pay Rate: £13.51 per hour Increasing to approx. £14.05 per hour from April Holiday Entitlement: 20 days annual leave plus Bank Holidays Start Date: Potential immediate start The Role We are recruiting an Administrative Assistant to support a busy site-based management team in Sunderland. This is a hands-on office role requiring strong organisation, communication, and the confidence to deal with multiple stakeholders. Key Responsibilities General office administration duties Client Help Desk support (2nd stage triage) Help Desk cover during holidays and breaks Site HR administration support for the management team Managing the new starter process via the Bidvest onboarding system Liaising with subcontractors to request and chase quotations Creating and managing client quotes (manual and via TASK system) Controlling the TASK quote system, including reworks Raising purchase orders for stock and non-stock items where required About You Strong communication skills (written and verbal) Self-motivated with the ability to manage workload independently Highly organised with good attention to detail Comfortable working in an open office environment Confident approaching management for updates and information Previous administrative or office-based experience essential