A position exists for a Clerical Officer to work in the Nuclear Medicine department at the Christie Hospital NHS Foundation Trust. The Christie is situated in south Manchester and is an international leader in cancer research and development.
You would form part of a multi-disciplinary team which provides specialist diagnostic and therapeutic services including PET-CT to over 15,000 patients annually. Responsibilities include receiving patients, patient scheduling, organising patient appointments and report distribution. The working pattern may include extended working days and weekends.
Applicants should have a good general education to A-level standard and be computer literate. Strong interpersonal and organisational skills are essential. Previous experience working within the NHS and/or in a clerical role would be desirable.
Key Responsibilities:
* Greet and book-in patients and visitors attending the department.
* Liaise with others, including wards and departments, to ensure that patients’ needs are met throughout their stay in the department.
* Take and deal with telephone requests and respond to incoming emails promptly.
* Schedule appointments with regard to existing bookings and staffing levels requiring an awareness of the varying complexities of patients’ procedures, equipment and staff needed to undertake the test or treatment.
* Liaise with trusts, Nuclear Medicine departments and PET-CT scanning centres across the region.
* Management of various patient administration systems and databases.
* Transfer of images across the region via image Exchange and PACS portals.
* Record keeping and auditing.
* Maintain stock of stationery including all forms and patient information leaflets.
* Assist in the implementation of any changes to booking procedures due to the modernisation agenda.
* Ensure all trial data is captured and recorded for monitoring purposes.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
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