Service Driver – Customer Experience Specialist | Lexus Preston Location: Preston Salary: £28,784.10 inclusive of OTE Job Type: Full-Time At Lexus Preston, we’re driven by excellence—not just in the vehicles we sell and service, but in the way we treat every customer who walks through our doors. We’re currently seeking a Service Driver who brings more than just great driving skills. If you’re customer-focused, organised, and take pride in delivering a premium experience, we want to hear from you. What You’ll Be Doing: Customer Vehicle Collection & Delivery: You’ll collect and return customer vehicles for servicing, representing the Lexus brand with professionalism and care every step of the way. Customer Handover Specialist: After service work is completed, you’ll provide a clear, friendly handover—explaining the work carried out and ensuring customers leave fully informed and completely satisfied. Progress Chasing & Communication: Act as the link between customers and our workshop teams. You’ll keep customers updated on the progress of their vehicle and ensure timely, transparent communication throughout their journey. Supporting the Lexus Experience: Lexus is known for its commitment to Omotenashi —anticipating customer needs and treating them with genuine hospitality. You’ll help bring this philosophy to life in every interaction, providing an amazing experience every time. What We’re Looking For: A full UK driving licence with a clean driving record. A customer-first attitude with strong interpersonal and communication skills. A professional appearance and approach, aligned with Lexus brand standards. Confidence, reliability, and the ability to work well independently and within a team. Experience in a customer-facing or automotive role is beneficial, though not essential. Why Join Lexus Preston? At Lexus Preston, part of the award-winning Vantage Motorgroup, we believe our people are as important as our products. We offer a supportive, high-quality working environment with genuine opportunities to grow your career in a prestige brand setting. Apply Today If you’re ready to become a valued part of the Lexus experience, please click ‘apply now’ and take the first step towards an exciting and rewarding role at Lexus Preston. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.