Experienced Dental Receptionist - Mornington
Join a highly regarded, family-oriented dental practice located on the beautiful Mornington Peninsula. This well-established clinic has been caring for local generations for over 40 years, delivering comprehensive dentistry - from preventative and restorative care to cosmetic treatment - in a modern, technology-equipped environment that truly puts patients first. The team is passionate, supportive, and genuinely committed to creating positive experiences and confident smiles for every patient.
We are now seeking an outstanding Dental Receptionist to join the front-of-house team in full-time capacity.
Position Highlights
* Great supportive Staff / team
About the Hours
* Permanent full-time roles with a rotating 4-days-on, 3-days-off roster
(note: days off are non-consecutive, providing great work-life balance)
* Full Time : 38 hour per week- over opening hours
* Every second Saturday required (a standard expectation in this practice)
Clinic Operating Hours (your availability must cover these)
* Monday–Thursday: 7:30am – 6:30pm
* Friday: 7:30am – 5:30pm
* Saturday: 8:00am – 4:00pm
What you'll be doing
* Creating warm, welcoming first impressions for every patient arriving at the practice
* Managing a busy appointment book – scheduling, confirming, rescheduling via phone, email and face-to-face
* Handling all incoming calls with professionalism, efficiency and a friendly tone
* Processing patient registrations, maintaining accurate records, and keeping files up to date
* Managing payments, invoices, health fund claims and basic billing enquiries
* Keeping the reception area organised, presentable and inviting at all times
* Working closely with the clinical team to ensure smooth patient flow and exceptional daily operations
We're looking for candidates who bring
* Prior experience in dental reception a must
* Outstanding customer service mindset with a naturally warm, approachable and positive personality
* Strong organisational skills and meticulous attention to detail
* Excellent verbal and written communication
* Ability to thrive in a fast-paced environment while staying calm and composed
* Quick learner comfortable with practice management software (training provided if needed)
* Full flexibility and reliability across the full operating hours, including every second Saturday
* A genuine passion for helping people and contributing to a caring, close-knit team
In return, you'll join a friendly, collaborative practice that values its people, invests in ongoing development, and genuinely appreciates the important role the reception team plays in patient satisfaction and practice success. If this sounds like your next career move and you're available to start immediately, I'd love to hear from you!
How to Apply
Apply through link below - Interviewing Now ! Immediate Start Available
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