Join to apply for the Customer Consultant - Lexus Croydon role at Lexus Leicester
2 days ago Be among the first 25 applicants
Join to apply for the Customer Consultant - Lexus Croydon role at Lexus Leicester
Back to job list
Back
Back
Customer Consultant - Lexus Croydon
Lexus
Apply Now
Share This Job
* Lexus Croydon, Purley Way, Croydon, UK
* £25,000 - £45,000 yearly
* Jun 26, 2025
Customer Service Sales & Customer Consultants Full time
Jemcaare currently offering a fantastic opportunity as aCustomer Consultantto join our business based out of ourLexus Croydon dealership. As aCustomer Consultantwill look after the customer’s sales process from start to finish. Friendly and professional, you’ll work in your team to ensure that every customer’s experience of the dealership is exceptional.
You will manage all sales appointments professionally, ensure high quality test drive experiences and deliver on your sales targets. This role would suit an experiencedCustomer Consultant looking to grow their earning potential in one of the UK best brands.
What we need
* Talk and listen to the customer to build rapport and accurately qualify their requirements
* Demonstrate the most suitable options to the customer, encouraging them to experience the product
* Maintain contact to ensure that the customer is kept informed throughout the sales and pre-delivery process
* Liaise with the customer to arrange a handover and to complete all paperwork for a timely registration of the vehicle
* Personally, handover the vehicle and introduce the customer to the service team to secure future business
* Understand the customer journey experience and be committed to delivering an unrivalled level of customer service
* Ensure that the Sales Process is followed in full
* Build a relationship between yourself and the service team
* Ensure opportunities for sales by other colleagues are maximised i.e., Business Manager and Business Centre sales
* Maximise every sales opportunity to meet personal sales and profit targets including conversions, test drives, warranty and add on sales
* Complete all administration required, accurately and on time
* Deliver excellent service to everyone making sure their experience is memorable
* Attend appointments booked by our Sales Enquiry Team
Your Skills
* Have previous experience as aCustomer Consultant
* Proven track record in sales within aMain Dealerenvironment
* A full UK driving licence
* Be a self-motivated and ambitious person who is willing to learn
* Work efficiently under pressure and towards set targets
* Deliver excellent customer service to every customer
* Have experience working within a main dealer environment
* Be sales driven and money motivated
What we offer
* Excellent basic salary
* Realistic and uncapped OTE £50,000
* Lexusspecific training
* Career progression all the way up to General Manager
* Bonus scheme based on hitting sales targets
* Additional bonus based on upselling and add-ons
* Company car
* Fun, friendly working environment
* Market leading benefits including healthcare, pension, childcare and company lease scheme
Brand
Lexus
Centre Name
Lexus Croydon
Centre Profile
Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres.
We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success. We pride ourselves in providing our employees with the tools they need to deliver excellence whether that is through our investment in state-of-the-art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes. What's next? If you're a professional looking for a role with realistic career progression within a business that promotes positive change and development this is the role for you.
About Lexus
Lexus is a global luxury lifestyle brand that keeps Omotenashi, the Japanese spirit of hospitality, at the heart of what we do.
From the beginning, we were determined to treat customers better than any other car company, treating every customers as they would a guest in their own home.
For over a number of years, Lexus has pioneered and perfected electrification, culminating in hybrid and electric cars that are exciting, efficient and durable.
The ancient Japanese concept of 'Takumi' is essential to all that we do. It applies a subtle human touch to every aspect of Lexus' design and development, whilst keeping passion, spirit and the customer at the forefront of everything we do.
Company Profile
Go to job list
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Retail Motor Vehicles
Referrals increase your chances of interviewing at Lexus Leicester by 2x
Sign in to set job alerts for “Customer Advisor” roles.
Telephone Customer Reservations - Mercedes-Benz
Dartford, England, United Kingdom 1 day ago
Croydon, England, United Kingdom 2 days ago
Croydon, England, United Kingdom 5 days ago
London, England, United Kingdom 3 weeks ago
Croydon, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
Epsom, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
Croydon, England, United Kingdom 4 days ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 days ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
Client Advisor - Loewe - Accessories - Selfridges
Customer Relations Advisor (12 Month FTC)
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
Redhill, England, United Kingdom 1 month ago
Edgware, England, United Kingdom 2 days ago
Sutton, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr