Brief Description
To assist the Quality Compliance Manager and other QA team members in the implementation of the Quality Systems at the KSP facility and associated contractor sites.
Essential Functions
Key Responsibilities / Accountabilities
* Managing and maintaining of the quality management system:
o Corrective and preventative actions (CAPA)
o Deviations
o Change control
o Supplier and customer complaints
o Quality risk management (QRM)
* Leading root cause analysis (RCA)
* Liaising with global process owners to ensure consistency in the QMS between sites and functions
* Training in the QMS
* Collating QMS metrics and KPI data
* Presenting QMS data at quality management review (QMR) meetings
* Quality Vendor Management
* New Supplier/Vendor onboarding
* Internal and External Audit management
Detailed Responsibilities / Accountabilities
* Prepares, reviews, updates and completes QMS processes
* Ensures training records are kept up to date
* Carries out their work in a way that will not adversely affect their own, or others’ health, safety and security or the environment and reports any shortcomings in GW arrangements
* Ensure all complaints are documented, investigated and closed out within agreed guidelines. That issues are escalated as required
* Strives to ensure quality events are closed within agreed timeframes and facilitates management of quality events across KSP
* Assisting in the assembly of the product quality review
* Ensuring that regulatory, marketing partners due diligence and other audit/inspections performed at GW are supported with efficient document retrieval and supply of the technical information
* Management of quality qualifications and approval of vendor to ensure compliance to regulations.
* Ensures vendors are maintained and monitored using a risk-based approach which links into the external auditing process and the business.
* Lead and support internal and external audits, report write up and response management.
* Assist in the creation of technical agreements, supplier agreements and quality risk assessments
* Participate or leads projects to deliver improvements in productivity and efficiency in all areas relevant to complaints
* Authors and reviews all required quality documents
* Creates training packages for QMS process at KSP
* Authors and edits SOPs associated with the QMS at KSP
Required Knowledge, Skills, and Abilities
Skills
* Working knowledge of office IT packages
* High level of written and verbal communication skills
Attributes and Behaviors
* Motivated individuals that have extensive experience across many disciplines within the pharmaceutical industry and have spent a significant period of time within quality assurance, demonstrating the ability to develop quality systems.
Required / Preferred Education and Licenses
Education
* Typically, Bachelor’s degree (or equivalent) in science or related discipline
* Post-graduate qualifications (Master’s, PhD) preferred
Experience
* Extensive work experience in the Pharmaceutical, Biotechnology or a related industry
* Experience working within a quality environment, including experience in GMP, GACP and GDP
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