Day Rate: TBC, inside IR35 (likely in the region of £350 - £400 DOE) Our client is seeking an experienced Salesforce Administrator to support and enhance a live Salesforce platform in a complex business environment. This role focuses on declarative configuration, platform stability, data quality, and day‑to‑day operational support, working closely with Salesforce Engineers, Product, and Operations teams. This is an individual contributor role, ideal for a proactive administrator who enjoys ownership, problem‑solving, and continuous improvement.
Key Responsibilities
* Configure, maintain, and administer the Salesforce platform using declarative tools to support business processes and customer journeys.
* Translate business requirements into scalable Salesforce configuration, including custom objects, fields, flows, validation rules, page layouts, reports, dashboards, and permissions.
* Ensure platform stability, performance, usability, and reliability through proactive administration and continuous improvement.
* Manage users, roles, profiles, and permission sets to maintain secure and appropriate data access.
* Maintain high standards of data quality through monitoring, validation, cleansing, and governance processes.
* Support platform change delivery, including requirements refinement, testing, release activities, and post‑release support.
* Provide day‑to‑day operational support, including issue triage, investigation, and resolution.
* Collaborate with Salesforce Engineers, Product, and Operations teams to ensure configuration aligns with architectural and governance standards.
* Document configuration, processes, and user guidance to support long‑term platform sustainability.
* Take ownership of assigned work items, proactively manage risks, and contribute positively to team delivery.
* Use AI tools responsibly to support triage, analysis, and productivity in line with enterprise governance and compliance standards.
Skills & Knowledge
* Strong hands‑on experience with Salesforce declarative configuration (Flows, validation rules, reports, dashboards, page layouts).
* Solid understanding of Salesforce data models, object relationships, and data management best practices.
* Experience managing Salesforce security (users, roles, profiles, permission sets, access controls).
* Aware of Apex functionality, platform settings, error handling, and reporting.
* Strong analytical and troubleshooting skills.
* Understanding of Salesforce governance, environment strategy, release management, and change control.
* Excellent communication skills with the ability to work effectively with both business users and technical teams.
* Understanding of enterprise security, data protection, and compliance principles.
* Demonstrated safe and responsible use of AI tools, with awareness of accuracy, bias, and governance considerations.
Experience Required
* Minimum 2 years' experience administering Salesforce in a live, scaled environment.
* Proven experience supporting daily Salesforce administration, maintenance, and platform upgrades.
* Experience supporting platform releases, testing changes, and coordinating with delivery teams.
* Experience maintaining data quality and enforcing governance standards.
* Willingness to continuously learn new Salesforce features and improve platform effectiveness.
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