Overview
A Content Assistant is responsible for the day-to-day management of our site and app channels across the UK and EU. This involves working closely with various Content Management Systems (CMS) and aiding the ideation process during typical pushes and key trading periods throughout the year.
Responsibilities
* Ensuring all content is displaying as expected across all JD UK and EU touchpoints - site and app.
* Ensuring timed product launches are executed smoothly and without issue.
* Ensuring customer journey is smooth and effective from all site touch points through to purchase.
* Assist the wider JD EMEA content team with content briefing.
* Complete competitor reports across relevant competitors to ensure we are best in class & competing.
Role objectives and KPIs
* Seamless user journeys and consistent content across all channels - leading to improved engagement and conversion rate.
* Ensuring a good bank of content is created for up to 2 weeks in advance - that way, the team can be flexible.
* Quick turnaround times of priority jobs - especially around customer-facing trade priorities.
* Displaying confidence around all systems used and ability to work on a wide range of tasks without issue.
* Work in every aspect of the team (campaign, trade, experiment projects).
Qualifications
* This is an entry-level position, so experience is not required. Typically, stronger candidates possess a university degree and will have their own content-related interests and a passion for sports fashion.
* Competent with Microsoft Office and a wide range of other systems.
* Approach their work with a creative mindset and outlook.
* Committed to working as part of a team.
* Pro-active with a positive attitude.
* Able to work quickly and effectively whilst maintaining a high level of quality and managing workloads.
* Organised and able to manage own workflow.
* Ability to clearly articulate ideas to the line manager and other team members.
* A forthcoming creative mindset.
About
The JD Group is currently looking for the brightest talent to join the team in a variety of Group roles situated at our Head Office, Distribution Centre and across our Retail Stores. As our business continues to expand globally, we continue to search for driven and talented individuals who love what they do and are passionate about taking the next step in their career. We respect each member of our team and encourage everyone to put forward their ideas, regardless of how big or small, as dynamic thinking drives this business to be competitive. Our brand ethos is all about innovation, creativity and competitiveness, and we love to hear from people who share those values. We inspire our people to reach for the highest levels of performance. All employees are highly skilled, self-motivated and in constant pursuit of perfection when delivering business objectives. Opportunities to progress arise quickly for those with the right qualities and ambition.
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