Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites, including Fairmont Gold rooms and lounge. It offers 11 food and beverage outlets with international dining options, including Michelin Guide recommended venues such as Little Miss India (2022 and 2023), Frevo - Brazilian Churrasco, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela, and others. The resort also boasts an expansive pool and beach area, a health club, Serenity Spa, and the Fairmont Falcons Kids’ Club.
Job Description
* Issue uniforms and linens to staff following hotel procedures and systems. Manage inventory and control the movement of soiled, damaged, and new linens and uniforms.
* Follow all company, safety, and security policies and procedures.
* Report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
* Ensure all uniforms and linens are clean and in good condition.
* Conduct quarterly inventories of room linens, F&B linens, and staff uniforms.
* Conduct weekly inventories of laundry supplies and chemicals.
* Report faulty equipment, maintenance needs, and safety hazards to management and engineering.
* Train staff on laundry procedures, safety, and equipment operation.
* Verify completion of laundry requests for all departments.
* Operate and monitor laundry machinery, including washing, dry cleaning, ironing, and drying equipment.
* Inspect linens and terry for damages.
* Assist in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
* Prepare monthly production reports, payroll, and overtime documentation.
* Coordinate with suppliers and external contractors.
* Report guest laundry discrepancies and ensure quality standards are met.
* Handle guest laundry, uniforms, and other laundry tasks, ensuring guest preferences are satisfied.
* Update laundry tracking systems and report discrepancies.
* Manage deliveries and communicate with suppliers regarding pending balances and uniform requests.
* Follow all SOPs and hotel procedures.
* Perform other tasks as assigned.
Qualifications
* Minimum of 2 years experience in uniform and laundry operations.
* Knowledge of housekeeping operations.
* Proficiency in Excel and Microsoft Office.
* Knowledge of spotting techniques and laundry chemicals.
* Familiarity with Birch Street, Opera, and Micros systems.
* Experience with laundry machinery including washers, dryers, pressing, and dry cleaning machines.
* Good communication skills, both oral and written.
* Ability to handle pressure effectively.
Additional Information
Visa Requirements: Must be eligible to live and work in Dubai.
Why work for Accor?
We are more than a global leader; we welcome you as you are. Find a role that matches your personality and grow with us. We support your development and aim to make your work meaningful. Join us to explore limitless possibilities in hospitality. Discover your future at Accor by visiting https://careers.accor.com/.
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