Job Title: Strategic Sales Operations Coordinator
Location: Crawley – Hybrid (3 days in office, 2 days remote)
Reports to: Strategic Sales Manager
Overview
We are seeking a detail-oriented and proactive Strategic Sales Operations Coordinator to support our UK sales team during a period of rapid growth. You will serve as a key link between field sales, internal teams, and head office, ensuring seamless coordination, data accuracy, and effective project management across key accounts, DSOs, and national initiatives.
This role offers a unique opportunity to develop into strategic account management, with full support and training provided.
Key Responsibilities
1. Accurately process customer orders, ensuring all details (account numbers, delivery addresses, etc.) are complete.
2. Act as a backup contact for clients when sales reps are unavailable.
3. Project Coordination: Manage large-scale client rollouts and strategic accounts, coordinate DSO training schedules and event logistics, liaise with reps to meet deadlines.
4. Data & Reporting: Gather, clean, analyze sales data, produce reports for managers and leadership, follow up on incomplete data.
5. Lead & Event Follow-Up: Track leads from events, distribute to team members, monitor progress, coordinate UK-HQ activities, and chase inputs.
Skills & Experience
* Excellent attention to detail and ability to identify inconsistencies.
* Strong organizational skills and ability to manage multiple projects.
* Confident communication skills, comfortable with stakeholder engagement.
* Experience in admin, operations, customer service, or sales support roles.
Desirable Skills
* Experience in dental, medical device, or technical environments.
* Experience with CRM or ERP systems.
* Background in event or training coordination.
Personal Attributes
* Proactive, self-driven, and accountable.
* Clear, confident communicator at all levels.
* Calm under pressure, solution-oriented.
* Eager to learn and assume more client-facing responsibilities.
* Enjoys organizing and bringing structure to complex situations.
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