Property Manager – Dwell Estate & Letting Agents, Leeds
Location: Far Headingley, Leeds, LS16
Salary: £28,000–£30,000 OTE. Basic salary £26,000–£28,000 depending on experience) (£2000-£3000 commission)
Holidays: 30 days including bank holidays, increasing annually to 35
Hours: 09.00–17.30 weekdays. 1 in 3 Saturday's
Who We Are
Dwell are an award-winning, independent estate and letting agency based in North Leeds. We pride ourselves on delivering an exceptional and personal experience to every client — one that combines local knowledge, expert guidance, and a genuinely warm, human touch. We are currently a team of 8 property professionals, increasing to 9 with this hire.
Our vision is to be the most trusted and recommended agency in the area, and we're looking for a proactive, organised, and people-focused Property Manager to join our supportive team and help us deliver on that promise.
The Role
As a Property Manager at Dwell, you'll oversee a portfolio of residential properties, ensuring tenancies run smoothly from move-in to move-out. You'll act as the main point of contact for both landlords and tenants, handling everything from compliance and maintenance to inspections and tenancy renewals.
This is a varied role that requires strong organisation, excellent communication, and a genuine passion for delivering exceptional customer service.
Key Responsibilities
· Ensuring compliance with all of the legislation surrounding property management
· End-to-end management of reactive maintenance.
· Liaising with tenants, landlords, and contractors to resolve issues promptly.
· Managing safety and compliance records, including gas, electric, and EPC certificates.
· Processing contractor invoices.
· Managing deposit returns.
· Coordinating check-ins, inventories, mid-term inspections, and check-outs.
· Maintaining accurate records using our CRM systems (SME Professional, Fixflo, Inventory Base).
· Client & Office Support.
· Providing consistently high levels of customer service and communication.
· Answering calls, emails, and managing general office admin.
· Supporting the wider team when needed.
What We're Looking For
· Previous experience in property management, lettings, facilities, or contractor management.
· Prior experience using Fixflo and property management CRM's will be useful.
· Strong organisational and administrative skills, with excellent attention to detail.
· Knowledge of lettings legislation and landlord/tenant law (training provided if needed).
· Skilled communicator, both written and verbal, with a customer-first mindset.
· Enthusiastic, positive, and proactive, with the ability to stay calm under pressure.
· ARLA Propertymark Level 3 qualification or willingness to work toward this.
· Full UK driving licence (use of own car an advantage; mileage paid).
Why Join Dwell?
A warm, supportive team that genuinely cares
A respected independent brand with a great local reputation
Training and development opportunities (including ARLA qualifications)
A culture built on personal growth, fun, and doing the right thing
The chance to make a real impact in an award-winning agency
See Yourself at Dwell
If you're an organised, personable, and experienced property professional who thrives on providing outstanding service and building strong relationships — we'd love to hear from you.
Apply now and take the next step in your property career with Dwell.
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
* Company pension
Work Location: In person