Overview
Join to apply for the Reception Supervisor role at Frasers Hospitality and Hotel Du Vin Exeter.
Location: Exeter, England, United Kingdom. Employment: Permanent, Full Time. Salary: Up to £13.75 including generous company benefits, training & development.
We are looking for a friendly, passionate and energetic Reception Supervisor to join the team at Hotel du Vin. You will be the face of our hotel, deliver excellent service, and help create memorable guest experiences.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be while handling queries of all shapes and sizes. As Reception Supervisor you and the reception team are the first and last people our guests see, setting the tone for the visit and ensuring everything is above and beyond before they leave.
Responsibilities
* The successful applicant will be flexible and able to work between the hours of 07:00 - 23:00 over a varied shift pattern, over 5 days of 7.
Qualifications
Required: friendly, energetic, and customer-focused with a passion for service and a natural hospitality charm. You should be able to manage guest queries and contribute to delivering high standards of guest care.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
* Discounted Friends and Family Rate with 50% off best available rate.
* 35% off your bill when dining in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes to support career development.
* High Street Discounts on a range of shops, experiences, holidays and more.
* Cycle to work scheme – up to 40% on bikes.
* Healthcare Cash Plans – dental, optical, medical and more.
* Referral schemes up to £1500.
* Uniform provided.
* Wellness & National Campaign Days Calendar and wellbeing initiatives.
* Wagestream: access to earned pay as you go.
* Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
* Supportive environment with opportunities for internal development and progression.
Company & Equality
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
We are seeking candidates who meet these criteria to join our team. If you are interested, apply now.
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