A leading charity organization in Rugby is seeking Customer Service Advisors to deliver excellent service to online customers and retail colleagues. In this full-time, office-based position, you will manage customer enquiries across eBay and the online shop, support store teams, and carefully process customer returns. The role emphasizes collaboration and communication, ensuring each interaction reflects the organization's commitment to young people and families. Some weekend cover will be required, along with a rotational home-working arrangement.
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