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Client:
Location:
Portree, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2ba1cb5e998c
Job Views:
3
Posted:
02.07.2025
Expiry Date:
16.08.2025
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Job Description:
** Winner of the Kings Award for Enterprise 2024! **
Our three Isle of Skye hotels are recruiting a Receptionist and Reception Supervisor to join their team in Portree. This is a permanent contract, working full time during the season and at least 16 hours a week out of season, 5 days a week, Monday to Sunday.
This is a guest-facing role; as a receptionist, you will be the first point of contact for guests, making it crucial to create a positive impression. The role requires professionalism, politeness, knowledge, self-motivation, and helpfulness, always aiming to ensure guest satisfaction. Multi-tasking and working under pressure are daily routines.
We seek candidates passionate about guest service, with problem-solving skills, and pride in their work. Experience with Stayntouch and Lightspeed systems is preferred but not mandatory.
What's in it for you?
* Receptionists: £12.60/hour (+ £1.00 housing allowance if no subsidised staff accommodation needed)
* Reception Supervisor: £13.00/hour (+ £1.00 housing allowance if no subsidised staff accommodation needed)
* Company Pension
* Free 24-hour access to Skye Gym
* Refer a Friend Bonus
* Employee Discounts at restaurants and spa in Oban
* Discounted hotel rates for friends & family across the group
* Meals on shift
* Employee Assistance Programme
* Heavily Subsidised Staff Accommodation *Terms apply
* Uniform provided
Who are we?
Perle Hotels is a small luxury hotel group focusing on modern hospitality in Scotland. Our hotels have been lovingly restored, offering tranquility in stunning Highland locations, with interiors reflecting the surrounding countryside.
Where?
This position is in Portree, Isle of Skye, at The Bosville, Marmalade, and the Bracken Hide hotels. Skye is renowned by Conde Nast as one of Europe's top ten islands and by Elite Daily as the most unpredictable place to visit in your 20s. Recently, it was voted the 4th best island worldwide by National Geographic.
Skye offers a rugged, remote retreat, perfect for reflection and escape from everyday life. It provides space and inspiration for personal time. Perle Hotels aims to deliver an authentic Skye experience, not just another tourist destination. We want to give guests a genuine sense of visiting Skye, and we hope to offer this experience to you as well.
Duties and Responsibilities:
* Be the first point of contact for guests.
* Greet guests warmly and courteously.
* Check guests in and out efficiently.
* Know the hotel's facilities and local area.
* Communicate effectively with the team and know who to approach for assistance.
* Be fully knowledgeable of reception procedures, including check-in, check-out, bookings, inquiries, cash handling, and payments.
* Answer phone calls promptly.
* Utilize guest relation management tools daily.
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