Overview
Registered Care Manager – £40k – Runcorn. Position: Registered Care Manager. Shifts available: Monday to Friday, 37.5 hours per week, with availability to be on call or work weekends where necessary.
We are a community‑driven organisation delivering Home Care (Domiciliary Care) services to support individuals in their own homes. As a Registered Care Manager, you will lead our team in delivering outstanding care while overseeing operational efficiency and service growth. If you're passionate about leading teams and making a real difference in home care, we want to hear from you.
Benefits
* Refer a Friend Scheme: Earn £125 for both you and your referral (terms apply).
* Quarterly & Annual Carer Awards: Be celebrated for your dedication.
* Blue Light Card: Discounts at high street retailers and major brands; reimbursement of Blue Light Card cost.
* Employee Assistance Programme: Free, impartial support for you and your family.
* Mileage Allowance: Reimbursement for travel costs during visits.
* People and Wellbeing Team: Access to a supportive wellbeing team.
* Career Growth: Opportunities for professional development and progression.
* Supportive Environment: Collaborative workplace where contributions are recognised and rewarded.
* Sustainability Leadership: Commitment to sustainable practices in healthcare and progress toward Net Zero by 2030.
* Weekly/Fortnightly Pay & Pension: Regular pay and access to a stakeholder pension plan.
* Toll/Bridge/Tunnel Costs Covered: Reimbursement for travel costs to work (terms apply).
Key Responsibilities
* Branch Management: Oversee day‑to‑day operations of the branch, ensuring efficient and profitable operations while maintaining high standards of domiciliary care.
* CQC Registration: Manage and ensure the branch's CQC registration and compliance with guidelines.
* Record Keeping & Reporting: Maintain accurate records, generate reports, and address complaints from service users or staff.
* Recruitment & Staffing: Lead recruitment from attracting new care staff to onboarding and creating weekly staffing rotas.
* Business Development: Identify and pursue new business opportunities to drive branch growth.
* Operational Compliance: Ensure compliance with health, safety, and regulatory standards, and maintain policies.
* Service Review: Regularly assess branch operations to meet customer needs and ensure policies are followed.
* Quality Care Management: Maintain high standards of care and positive outcomes for service users.
* Emergency Duties: Provide emergency hands‑on care when necessary, undertake on‑call duties, attend events, and support care staff.
* Liaison & Coordination: Collaborate with other departments, staff, stakeholders (including commissioners and customers) and the public.
* Additional Duties: Undertake other tasks as required to support branch success.
What We're Looking For
* Care Management Experience: A minimum of 5 years' managerial experience in domiciliary care, including managing 1,250+ hours per week.
* Qualifications: NVQ/QCF Level 5 in Health and Social Care (required). Professional qualifications or recognised managerial training are an advantage.
* Leadership Skills: Proven ability to lead, delegate, and mentor teams effectively.
* Organisational Skills: Strong organisational skills with experience managing staffing rotas and multiple responsibilities.
* Flexibility: Ability to work flexible hours and provide hands‑on care when required, particularly during staff shortages.
* Reliability: Dependable and punctual, dedicated to delivering exceptional care.
* Driving License: A valid driver's license and access to a vehicle are required.
* Work-Related Car Insurance: You must hold or be willing to obtain work-related car insurance.
* Background Checks: Willingness to undergo enhanced DBS clearance.
Ready to Make a Difference? If you're eager to lead a team and make a positive impact in the domiciliary care sector, please apply through the appropriate channel or contact the hiring team.
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