Tesco Shift Leader – Days – Portishead W Hill Express
Location: Tesco Portishead, England, United Kingdom.
Rate of pay starts from £14.76 an hour; increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours per week. If you prefer fewer hours (minimum 12) we support that flexibility as well.
Availability Window
* Mon: 09:00 – 18:00
* Fri: 09:00 – 18:00
* Sat: 14:00 – 23:00
Responsibilities
* Work in a fast‑paced retail environment, with bags of variety.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
* Look for ways to improve service, including coaching colleagues and giving feedback to the team.
* Guide and support colleagues in‑store, ensuring it stays a safe place to work and shop.
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
* Lead from the front, and set a great example for your colleagues in everything you do.
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers.
* Supporting colleagues, ensuring they deliver daily priorities and take regular breaks.
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyones safety.
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
* Keeping the team well‑informed and up to speed on any communications, changes, or updates.
* Following health and safety routines and procedures, and ensuring colleagues do the same.
Qualifications
* To be a great role model, always giving thoughtful customer service that ensures every customers needs are met.
* To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
* To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date.
* To be comfortable taking the lead, and overseeing the store in the absence of your Manager.
* To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues.
* To be motivating, so you can inspire your team to deliver beyond expectations.
* To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* 10% off and 15% off pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard.
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes.
* Uniform provided and support for all life moments, big and small.
* Access to colleague networks that provide a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyones Welcome.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Legal and Age Requirements
Please note you need to be 18 or over to apply for this role. Tesco will only recruit individuals who have passed the school leavers age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine, spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.
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