Overview
Join to apply for the OT Maintenance Manager role at South West Water.
We are responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the South West. We have ambitions including reaching net-zero by 2030 and working with Wildlife Trusts, National Parks and local partners to help ensure a better future.
If you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
We currently have an exciting opportunity available for an OT (Operational Technology) Maintenance Manager to join our team working across Cornwall. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £45,877- £55,377 per annum plus a car, excellent benefits, and development opportunities within our Operational Technology function.
As our OT Maintenance Manager you will be a highly capable engineer and manager to one of three ICA (Instrument, Control and Automation) teams based in Cornwall with travel around the region. You will lead a team of Technicians ensuring the availability, serviceability, performance, and security of operationally critical OT/ICA assets. You will use data, strategic awareness and experience to steer preventative maintenance and fault resolution activities, working alongside operational colleagues, to ensure a 24 x 7 x 365 service for our customers. You will be supported by an OT Planner, assisting with the planning and scheduling of work on ICA assets and systems. You will maintain a knowledge and skill level appropriate to this specialist area and participate in an out of hours standby roster.
What you'll be doing:
* Establish relationships with operational management in drinking water and wastewater functions to understand objectives, technology deficiencies and site criticality to ensure alignment on delivery priorities
* Ensure OT/ICA assets are maintained and operated to the correct standards, improving process compliance
* Manage requests for delivery, incident, problem, and change, using established processes
* Ensure Technician workload is managed by providing support to the OT Planner, using technical knowledge and operational relationships to prioritise work baskets and reactive maintenance
* Develop and maintain planned maintenance routines to ensure serviceability and resilience of instrumentation and control system assets
* Provide timely response to operational issues, performing onsite analysis, diagnosis, and resolution of complex problems. Ensuring a reactive maintenance capability to respond to incidents 24 x 7 x 365 and enforce adherence to established standards and change governance
* Responsible for providing technical leadership and advice to your team, colleagues and other stakeholders, as well as driving maintenance and efficiency optimisation
* Support team members through 1:1 and appraisal processes to ensure objectives are met, personal development is achieved, and recognition is gained
* Manage spend within budgetary targets, provide regular reporting on operational and capital expenditure
* Ensure adherence to department information security policies
What we are looking for:
* Minimum 5 GCSEs at Grade C or above, including Mathematics, English and a Science subject (or equivalent)
* Full UK Driving Licence
* Relevant industrial control apprenticeship, qualifications, or training
* ONC/HNC in relevant discipline
* Compliant with current IEE Regs
* Experience of process control and electrical systems, working with PLCs including management and programming, understanding communication protocols and knowledge in calibration and maintenance of front-line instrumentation
* Experience working with drinking and waste water treatment automation processes
* Knowledge of working with Risk and Method statements
* Active approach to health, safety and wellbeing of themselves and colleagues
* Excellent IT skills and a technical bias
* Good communication, interpersonal and organisation skills
* Ability to complete UK Government Security Clearance (SC) process successfully
Closing date: 12th September 2025
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success:
* Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
* Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
* Be the Future - Embrace change. Drive Progress. Own the challenge.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Utilities
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