Overview
Join to apply for the Legal Advisor - OIC Portal role at Carpenters Group.
We are seeking an experienced OIC Portal Legal Advisor to join our expanding team. In this role, you will manage a caseload of fast-track RTA cases through all stages of the OIC portal. Our ideal candidate is a skilled negotiator with a proven track record in handling Fast Track RTA claims and possesses excellent communication skills.
Take an active role in delivering high-quality legal advice to clients with regular contact, while managing expectations and maintaining professional standards.
Responsibilities
* Manage a high-volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, using the firm’s Case Management Systems and internal procedures.
* Progress caseload to ensure clients receive appropriate, professional, timely and pertinent legal advice, with regular contact and managed expectations.
* Identify early cases where proceedings would be tactically beneficial to litigate and pursue them expeditiously.
* Take a practical but commercial approach to settlements and advise clients on litigation/cost risks.
* Achieve and exceed targets related to settlements and issuing, without compromising the firm’s integrity.
* Liaise with sources, medical agencies, experts, third-party insurers and other relevant parties to pro-actively progress cases.
* When necessary, instruct Barristers to represent clients at hearings and obtain formal advice on quantum in line with internal policies.
* Perform to a high level in a target-oriented environment.
Experience & Knowledge
* Previous experience managing your own caseload of Fast Track RTA claims, or hands-on experience with tasks relating to such cases.
* Excellent negotiator with strong communication skills.
* Competent in using a case management system and MS Office.
* Good attention to detail and strong organisational skills.
* Focus on delivering quality service to clients and the firm.
About Us
Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years. We’ve grown from a small law firm into a 1500-strong team made up of insurance professionals, legal experts and best-in-class corporate services, working across seven office locations. We work in partnership with household-name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support. Our core values underpin how we behave, and our working environment is positive and informal. We invest in training, development and social projects to help everyone connect and grow. No matter what stage of your career, there is a place for you at Carpenters Group to achieve your potential.
Benefits
* Minimum 25 days’ holiday plus bank holidays
* Hybrid working model
* Holiday buy and sell
* 2 x Volunteering days to support charitable initiatives
* Matched Giving - up to £250 matched for personal charity fundraising
* Medicash cash plan - claim back dental / physio / optical appointments
* My Medicash App - rapid digital physiotherapy and wellbeing tools
* Discounts and cash back on travel and shopping through Medicash extras
* Life Assurance Scheme (4 x salary)
* Pension scheme
* Funded driving theory test
* Wellbeing Champions and mental health support
* Training and development opportunities
* Funded social events to connect with colleagues
* Dress for your day policy
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Legal
* Industries: Legal Services
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