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It deployment & project support officer

Colchester (Essex)
Project support officer
Posted: 26 March
Offer description

Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an outgoing IT Deployment & Project Support Officer to become a part of our hardworking team! At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, were on a mission to find exceptional talent to join us on our journey. The role: We are looking for a proactive and highly organised IT Deployment & Project Support Officer to support the delivery of national IT rollout projects. This is a hands-on role suited to someone who enjoys coordination, travel, problem-solving, and seeing projects delivered successfully on the ground. Key Responsibilities: You will support multiple project workstreams, helping ensure that deployments run smoothly and on schedule. Project Support & Coordination • Assist in planning and execution of IT project delivery • Maintain project documentation including plans, risk logs, budgets, and reports • Coordinate activities across internal teams and third-party suppliers • Track progress and escalate issues where required Deployment & Logistics • Coordinate ordering, delivery, and tracking of IT hardware • Support national rollout activities across care homes • Assist with asset management and deployment records • Help prepare equipment for deployment when required Technical & Configuration Support • Support telephony configuration changes (e.g., IVR updates) • Assist with printer and photocopier deployments • Provide hands-on support with PC and smartphone imaging during busy rollout periods Stakeholder Engagement • Liaise with care home teams, suppliers, and internal stakeholders • Provide clear communication via phone, email, and Microsoft Teams • Help ensure deployments cause minimal disruption to care operations Travel Requirements involves regular travel across the UK • Be comfortable driving a minibus when required • Be willing to travel frequently and stay overnight What Were Looking For: • Experience supporting IT deployments or projects • Experience working with service desk systems • Basic understanding of IT concepts • Full UK Driving licence Why Join Care UK? • Be part of a dynamic and growing organisation dedicated to providing outstanding care. • Collaborate with a diverse and talented team in a supportive and inclusive environment. • Enjoy a competitive salary and comprehensive benefits package. • Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

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