Overview
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Company Description
Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what's next. Our success hinges on our people and that's our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose - placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We're here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.
Job Purpose
To build and develop trusted relationships with current and potential clients. To be responsible for delivering financial planning and wealth management advice. To work within the context of an agreed business plan. All advice given to clients must be suitable, tailored and personalised to the client and in line with advice and control policies.
Key Responsibilities
* To look after and support client needs
* To execute the annual Business Plan in line with agreed individual targets
* To build new client relationships and maintain and develop existing client relationships through effective ongoing service to help minimise attrition, and to deliver new instructions and referrals as a result of satisfied clients
* Structure and lead client meetings in a professional manner, ensuring all information and advice provided is up to date, technically accurate and meets clients' needs
* To ensure clients have the right advice to achieve their financial objectives, while understand and considering the impact of factors such as retirement planning, inheritance, and tax efficiency for individual clients
* To ensure client reviews are undertaken at least annually in line with clients' changing risk attitudes and strategic requirements
* To work in partnership with Investment Management (IM) and Professional Services (PS) colleagues to develop client relationships
* To build and maintain COIs to initiate and nurture close relationships with professional advisers
* Maintain the New Business Pipeline (NBP) and ensure all values and dates are up to date
* Ensure comprehensive client records are kept and that these are accurate and up to date at all times and in line with Group policy
* To strive for no complaints and where they are received ensure that they are raised with the Client Resolution team in a timely fashion and assist in bringing them to a satisfactory resolution
* Ensure that knowledge and skills are maintained and developed in line with industry, regulatory and internal requirements by undertaking regular and appropriate CPD in order to reach their full potential (for the wider benefit of the Group)
* Team Heads Only: Undertakes supervision of direct reports, ensuring T&C regulations and Evelyn Partners suitability processes are adhered to, and all documentation requirements completed and submitted
Skills, Experience & Qualifications
* Proven ability to deal with new and existing clients on a fee basis
* Ability to understand and communicate advice practices and processes clearly and effectively
* Ability to analyse client information and highlight requirements to make suitable recommendations
* Technical/product knowledge and effective communication of wide ranging holistic financial planning strategies & solutions
* A strong ethic of client service
* Ability to work under pressure and to prioritise work
* Excellent communication skills both written and verbal
* Experience of operating within a risk management framework together with a thorough understanding of the risks and threats pertaining to a private client business
Professional Qualifications and Education
* Holds a relevant level 4 qualification or above (aspiring for Level 7) and maintains an up-to-date Statement of Professional Standing
Key Competencies
* Financial Planning
* Client Engagement
* Business Development
* Regulatory
* Data Protection and Information Security
* Treating Customers Fairly / Conduct Risk
* CPD and Training
* Regulatory Knowledge and Compliance
* Conduct of Business
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Accounting
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