Claims Handler CH2
Application Deadline: 18 June 2026
Department: Legal
Employment Type: Permanent - Full Time
Location: Liverpool
Reporting To: Team Leader
Description
Motor Claims Handler (CH2)
Location: Liverpool
Contract: Permanent
Hours: Full-time, 35 hours per week
Are you an experienced Motor Claims Handler looking to take the next step in your career? Join Keoghs in Liverpool and become part of a high-performing team managing pre-litigated motor claims up to £15,000, including Personal Injury (PI), from inception through to settlement.
If you’re organised, detail-focused, and confident managing your own caseload — we want to hear from you.
Key Responsibilities
What You’ll Be Doing
* Managing a caseload of pre-litigated motor claims (including PI) efficiently and confidently from start to finish
* Delivering high standards of service and productivity
* Working collaboratively with colleagues to achieve the best outcomes
* Maintaining accurate data and ensuring systems are up to date
* Communicating clearly and professionally with clients
Skills, Knowledge & Expertise
What We’re Looking For
* 12 months’ relevant experience or 6 months’ experience plus a law degree (or equivalent)
* Experience using the MOJ Claims Portal
* Excellent attention to detail
* Strong communication and negotiation skills
* Organised and able to manage your own workload effectively
* A client-focused mindset with great customer service skills
Job Benefits
Why Join Keoghs?
At Keoghs, our values shape everything we do:
* We are Connected
* We are Dynamic
* We are Innovative
* We Succeed Together
You’ll be part of a collaborative and supportive environment where your contribution genuinely matters.
What’s in It for You?
* 25 days’ holiday (increasing with service) + option to buy/sell 3 days
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support & wellbeing services
* Death in Service (after 1 year)
* Pension: 5% employee / 3% employer contribution
* Cycle to Work Scheme
* Tech Scheme
* Access to online discount platforms
* Local retail discounts
If you’re ready to build your career with a leading legal services provider and thrive in a fast-paced, supportive team — apply today and join Keoghs in Liverpool.
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