Babergh and Mid Suffolk District Councils, Ipswich, Suffolk, IP1 2BX
Senior Income Manager
£51,802 - £61,059 per annum (pro rata for part time)
Full Time, 37 hours per week
Permanent
Closing date: 5pm, 15 July 2025.
Reference: 19834
Full time, part time and job share opportunities will be considered.
What we are looking for
We are seeking a motivated and experiencedSenior Income Manager (Income and Tenancy Sustainment Lead)to join our newly transformedHousing Management Service.
To be successful, you will share ourvalues, commitment, and motivation to make a difference for our residents, clients, and communities.
About the role
This is a senior role in our Housing Management Service and is crucial to driving forward our mission to enhance services for our council tenants.
In this pivotal role, you will lead operational teams responsible for income collection, tenancy sustainment, and housing for older people. Your strategic vision and empathetic approach will be essential in achieving exceptional outcomes for our tenants and communities.
Our service is making significant strides in improving tenant satisfaction and operational efficiency, and we are looking for a motivated leader to continue this momentum.
You will be at the forefront of implementing innovative strategies and initiatives that ensure compliance with legislative and regulatory requirements while fostering a culture of respect and fairness.
You will work closely with the Head of Housing Management to support the strategic direction of the housing service, ensuring that our tenants receive the highest level of care and service.
About you
We are seeking a senior professional with a proven track record in leading operational teams and driving service improvements. You will possess a deep understanding of housing management, including income collection, tenancy sustainment, and housing for older people.
Your strategic vision and empathetic approach will ensure compliance with legislative and regulatory requirements while achieving exceptional tenant satisfaction.
You will demonstrate significant achievements in maximising income collection, ensuring rent compliance, and setting service charges.
Your leadership and dedication will contribute to the overall success of our housing service, ensuring financial stability and compliance while making a real difference in the lives of our tenants.
If you are a motivational leader with a passion for enhancing community wellbeing and fostering a culture of respect and fairness, we invite you to apply for this pivotal role.
About us
Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.
We provide homes and services to almost 7,000 council tenants across the districts.
We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.
Benefits of working for us
* Great opportunities for learning and development.
* Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
* Competitive Local Government Pension Scheme.
* Wellbeing Support Programme.
* Employee Assist Programme.
* Health Care Options.
For more information, visit ourEmployee Benefits page and view ‘The best things about working for Babergh and Mid Suffolk District Councils' to find out what our employees say about working for us.
Our ways of working
Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting).
We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.
For more information
If you wish to discuss this role in more detail, please contactRobert Longfoot,Head of Housing Management by either, emailingrobert.longfoot@baberghmidsuffolk.gov.ukor by calling01449 724930.
How to apply
To apply and for further details, please visit: https://www.suffolkjobsdirect.org/#en/sites/CX_1004/job/19834/
Closing date: 5pm, 15 July 2025.
Babergh and Mid Suffolk District Councils are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
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