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Band 4 - medical secretary, breast unit

St Albans
West Hertfordshire Teaching Hospitals NHS Trust
Medical secretary
Posted: 21 August
Offer description

The successful candidate will work as part of our dedicated team and will need to have experience in audio typing, a previous medical secretary role, excellent communication, organisational, and advanced IT skills, to provide an efficient secretarial service to a team of consultant surgeons, Advanced Nurse Practitioners, and registrars.

The successful candidate will need to demonstrate possessing the essential qualification outlined in the attached person specification.


Working for our organisation

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes, and patient experience.

Our vision is "Excellent patient care, together," and our values are to be empowered, compassionate, professional, and inclusive. They capture an important balance across what we must all do as individuals and to support others.

We offer a variety of flexible working options as we recognise the importance of a good work-life balance. www.westhertshospitals.nhs.uk/flexibleworking

If you have a disability or long-term health condition and should require support or guidance, please contact [email address].

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving, please tick "Member of the Armed Forces Community" on the application form.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.


Main duties and responsibilities

The main duty of this post is to provide administrative, clerical, and secretarial support to one or more of the Breast Unit Consultants, liaising on a day-to-day basis and prioritising workload. Duties include but are not limited to:

1. Typing clinic letters, discharge summaries, and admin letters from tapes, dictation, or written copy using various IT systems.
2. Dealing sympathetically and confidentially with patients, GPs, medical staff, nursing staff, and hospital departments, via telephone or face-to-face, including occasionally distressing/emotional circumstances.
3. Arranging for cancellation of Consultant's clinics for leave, and supporting with rescheduling appointments via EPR, telephone, or letter.
4. Assisting other secretaries in the department with workload and providing cover during leave.

An opportunity has arisen for an experienced, well-organised, motivated, and committed Medical Secretary to join our friendly team in the Breast Unit at St Albans City Hospital.

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