Join to apply for the Void Co Ordinator role at Touchstone Group Ltd
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More About Your Role
You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly.
You will co-ordinate and schedule repair works from receipt of keys to handing back to ready to let, for empty properties (void properties) using either PMD staff and or External Contractors to deliver, in line with agreed timescales and KPI performance.
You will work 37 hours per week Mon-Thu 9.00 - 5.30 and Fri - 9.00 - 5.00. This role offers hybrid working after an initial 2 weeks of training.
At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. For more information please download our job profile available on our website.
More About You
You must possess a high level of customer focus always working to address and exceed customer needs with regard to the delivery of an efficient voids service. The workload can be varied with multiple properties being at different stages of completion therefore you will be willing to adapt to and work effectively within a variety of situations as required. Ideally you should be able to evidence upon application where you have demonstrated the ability to think ahead, spot opportunities and take appropriate action.
Previous admin experience within a busy and customer focused environment is essential. You'll consider yourself a skilled communicator that is able to liaise with individuals at all levels, whilst managing a number of tasks and priorities.
The Essential Criteria For This Role Is Listed Below.
* Customer Service Experience,
* Good IT skills,
* Strong organisation and admin skills
* Excellent communication skills
* The ability to be proactive and solution focused.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We Know That There's Always More We Can Do To Make You Smile, That's Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include:
* Competitive salary, with a salary review yearly
* Training and Development
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Software Development
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