Description
JOB TITLE: Head of Operations and Controls - Legal & Secretariat
SALARY: £104,992 - £123,520
LOCATIONS: Edinburgh, Bristol, Chester, Halifax, Leeds and Newport
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this Opportunity
Legal & Secretariat (L&S) is a forward-looking and innovative team with a clear ambition to be multi-skilled, agile team, capitalising on technology and being informed by data. We provide expert legal & governance advice and support to businesses and functions across the Group in service of our purpose to Help Britain Prosper.
You will lead the Legal Operations team of circa 12 colleagues who serve the teams providing legal and governance advice. The Legal Operations team incorporates the Chief Controls Office, the Business Unit Data Office and Supplier Management.
Key responsibilities
Being part of the L&S Extended Leadership Team involves working closely with the L&S Senior Leadership Team to deliver L&S strategy and change activity. You will be responsible for leading on the achievement of the function’s balanced scorecard objectives on budget, headcount, risk and people metrics.
The role includes governance of the L&S function including budget forecasting, strategic workforce planning and Organisation Health reviews. You will also be a member of the Disputes & Operations Leadership team, reporting to the General Counsel, Disputes & Operations.
We’re looking for an experienced and proactive leader, who can:
1. Be highly motivated and play a key role in enabling the delivery of first-class, technology enabled services.
2. Demonstrate ability to handle high-profile priorities simultaneously and an ability to think in an agile way, and quickly ‘join the dots’ between discrete pieces of information.
3. Be a confident and credible communicator and writer, able to influence and give concise, persuasive advice at the highest level.
4. Be versatile and be able to work at pace.
5. Demonstrate exceptional people skills and a strong passion for building relationships and supporting colleagues’ development.
Why Lloyds Banking Group
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
What you'll need
Experience in a Chief Operating Office setting or in Legal Operations, where you:
6. have delivered costs and headcount to budget;
7. have been part of resetting risk or risk management;
8. had oversight of third party suppliers;
9. have been the business owner of a Platform application; and
10. had oversight of policy compliance for the function
About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
11. A generous pension contribution of up to 15%
12. An annual performance-related bonus
13. Share schemes including free shares
14. Benefits you can adapt to your lifestyle, such as discounted shopping
15. 30 days’ holiday, with bank holidays on top
16. A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.