Residential Conveyancer
Northwich
£35,000 (DoE)
Full Time or Part Time
Benefits:
* Health Plan
* Bonus Scheme
* Pension
* Enhanced maternity pay
* 32 holidays (Inclusive of Bank Holidays)
A highly respected client of mine is seeking a skilled and motivated Residential conveyancer to join their team. The role includes overseeing the performance and productivity of any staff members reporting to you, ensuring that both you and your team consistently meet targets, provide exceptional customer service, and adhere to the firm’s procedures while upholding professional standards at all times.
Key Responsibilities:
* Provide outstanding customer service by ensuring clear communication, timely responses to correspondence, and proactive management of client cases.
* Ensure compliance with professional conduct rules and the firm’s internal policies and procedures for both you and your team.
* Manage the financial aspects of client cases effectively, working within the guidelines for write-offs and billing practices.
* Support personal development and growth while fostering the same for your team.
* Achieve individual and team financial billing targets, ensuring both client work and gross profit objectives are met.
* Meet targets for cash recovery from clients and monitor the team’s performance in this area.
* Supervise and guide any staff reporting to you, ensuring timely completion of file reviews for fee earners as needed.
* Ensure that new matter opening targets are met by your team.
* Maintain consistency in file management, adhering to any SLAs agreed with work referrers.
* Regularly participate in business development activities to drive growth in caseload and expand the firm’s client base.
* Ensure effective conversion of enquiries into new business, meeting conversion targets while working with business development teams to ensure all enquiry handling data is captured and communicated in line with the firm’s internal procedures.
* Proactively contribute to the firm’s efforts to cross-sell additional services to existing clients.
* Ensure that both you and your team are proficient in using the practice and case management systems, as well as any other technologies implemented to meet personal and firm-wide objectives.
* Maintain the integrity of all data related to contacts, clients, and matters managed by your team.
If you’re an experienced residential conveyancer looking for a new challenge, I want to hear from you! Please submit your CV or email Danny on D.Bentley@Puroassociates.com