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Head of quality and governance

Stevenage
Mountain Healthcare Ltd
Head of quality
Posted: 8 September
Offer description

Overview

We are looking for a Head of Quality and Governance to lead our national strategy on patient safety, regulatory compliance, and clinical excellence. In this senior leadership role, you will drive continuous improvement, oversee CQC readiness, and ensure alignment with key accreditation frameworks including ISO standards. As Head of Quality and Governance, you will lead our national strategy for quality assurance, clinical governance, patient safety and regulatory compliance. This is a high-impact role, shaping how we monitor, improve and maintain standards across all Mountain Healthcare services. You will oversee regulatory inspections, support accreditation processes, and embed a culture of continuous learning. You\'ll manage a skilled team, work closely with senior leaders and stakeholders, and play a vital role in ensuring our services meet the highest standards of care.

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent
years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.


Responsibilities

* Lead our national strategy on quality assurance, clinical governance, patient safety and regulatory compliance.
* Drive continuous improvement and oversee CQC readiness.
* Ensure alignment with key accreditation frameworks including ISO standards.
* Oversee regulatory inspections, support accreditation processes, and embed a culture of continuous learning.
* Manage a skilled team, work closely with senior leaders and stakeholders, and play a vital role in ensuring our services meet the highest standards of care.
* Shape how we monitor, improve and maintain standards across Mountain Healthcare services.


About Mountain Healthcare

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent
years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

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