We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.
Salary : Up to £29k DOE
Location : Based from London Zoo
Contract Type : Permanent
Hours: 40 hours per week
Responsibilities to include but not limited to:
* Monitoring the Facilities Helpdesk email and logging jobs;
* Actively monitoring open jobs including chasing engineers for updates and allocating jobs to engineers;
* Raising purchasing orders for engineers and other team members as required;
* Allocating PPM tasks to engineers;
* Scanning compliance documentation (in-house and sub-contractor);
* Reviewing documentation and raising any issues to either the Technical Site Managers or Compliance Manager;
* Raising remedial actions following inspections;
* Assisting the team with the raising of quotes as required;
* Logging monthly overtime for approval by the Line Managers/Account Director;
* Monitoring and ensuring engineer training records are up to date
* Provide updates to client H&S team routinely
* Processing quotes, invoicing, and spends trackers
Key Requirements:
* Previous helpdesk experience is desirable
* Strong IT skills including Microsoft Office
* Excellent and telephone and email manner, with solid communication and interpersonal skills
* Confidence in taking initiative and being proactive to resolve issues
We establishedParetoFacilities Management tocreate the most service focused, customercentric, facilities management company in the UK.
Weoperate with anentirely flexible model thatallows us to build our servicesolution around each organisation wepartner with. We believe in account management and our teams are formed ofprofessionals qualified to the highest levels within FM.
Weapplyintellect and intuition toourserviceoffering, embracing technology and innovation at everyopportunity,to deliver exceptional service.
Facilities · London
Facilities Helpdesk Administrator
We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.
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