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Staff platform product manager

London
Deliveroo
Product manager
Posted: 4 August
Offer description

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Who We Are

Our ambition is to be the definitive food company, feeding people three times a day with great food from the world's best-loved restaurants, all with an unparalleled level of convenience.

From distributed computing to large-scale system design, complex algorithms to beautiful user interfaces, we have teams working on every step of the journey to ensure we continue to offer our customers a growing selection of choice at the best price with a fantastic level of service.

We work with thousands of restaurants worldwide, from renowned local gems to your favourite chains, allowing them to open up a new revenue stream and reach new customers. Our restaurant partners, riders, and customers are as passionate about food as we are, and if you want to make an impact on millions of users by solving some of the biggest technical challenges at great scale, come on board and join the ride.


The Team

At Deliveroo, we’re striving to build one of the world’s best engineering organizations.

We’re dedicated to building a collaborative and supportive culture. We set goals and objectives. We empower our engineers to find solutions to problems at great scale. We trust them to use their time wisely.

Our teams are solving unique and difficult problems at scale in an energetic and fast-paced environment. We’re growing quickly and need experienced engineers to help us scale.

We’re looking for our first Platform Product Manager who will have a transformative influence on how we build, operate, and run our platform. This role involves guiding the “platform as a product” strategy of the Platform Engineering group, which provides the infrastructure powering Deliveroo. As the company grows rapidly, building a seamless developer experience is critical.


What will you do?

As a Platform Product Manager, your work contributes to group-level goals and metrics. You will collaborate across the Tech organization, working with other product managers, stakeholders, and end-users.

You’ll partner with Platform Engineering Managers to build, manage, and prioritize the strategic roadmap, including business cases and long-term initiatives, ensuring cross-team alignment.

You’ll help propose, define, and deliver impactful projects by conducting stakeholder and user research using interviews, surveys, and focus groups.

You’ll represent the customer in the Platform teams, ensuring alignment with the Tech organization and focusing on impactful projects.

You’ll own key Platform initiatives, defining outcomes, setting milestones, and guiding iterations to improve ways of working.

You’ll coach peers in framing and feedback, track metrics, and report on progress.

You’ll manage marketing and communication efforts for the group, promoting capabilities and features.

You’ll foster and coordinate the Platform Engineering community, promoting interest and alignment within the cloud ecosystem.


Requirements

We value experience in some of these areas but do not expect all:

Strong understanding of modern DevOps and platform engineering practices.

Good knowledge of cloud technologies, preferably AWS.

Previous experience as a software engineer and/or product manager is a plus.

Proficiency with product management tools, including Atlassian suite.

Experience in an agile environment.

Effective communication skills and ability to align senior stakeholders.

Desire to connect with engineers and empathize with their challenges.


Benefits and Diversity

We prioritize employee welfare with benefits covering health, family, finance, community, growth, and more.

We embrace diversity and inclusion, welcoming everyone regardless of gender, race, sexuality, religion, or dietary preferences.

Our benefits include competitive pay, bonuses, equity, free food, generous leave, healthcare, wellness programs, flexible benefits, and support for work-life balance.

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