Pay rate :£12.60 Per Hour (including paid breaks)
Join Our Retail Team!
At COOK, our shops are vital parts of the communities we serve, thanks to our warm, knowledgeable, and caring Retail Team. We’re looking for remarkable individuals to host customers in a welcoming environment, just like hosting at home.
The Role
1. Provide exceptional service, prioritizing the customer’s experience above all else.
2. Assist customers with menu planning and catering advice for various occasions.
3. Promote upcoming offers, products, and promotions.
4. Maintain a clean, immaculate shop environment with well-stocked and rotated stock, including freezers.
5. Operate the till efficiently and accurately.
6. Understand shop paperwork and legal checks.
7. Open and close the shop, including cashing up.
8. Check deliveries, place orders, and assist with stocktaking as needed.
9. Maintain a professional appearance with apron and name badge at all times.
Good to Have
While being a foodie is a bonus, we will train you on our products, their origins, and suitable dishes for various occasions.
Experience is not necessary, but prior retail or customer-facing experience is advantageous.
Other Bits
If you meet most of these criteria but not all, don’t worry—we value potential.
Excellent Benefits include
* Paid leave for birthdays, moving house, becoming a grandparent, or children starting school
* Staff profit share
* CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business committed to sustainability, people, and community
And many more benefits.
What Cook is About
We’re a proud, independent, family-owned B Corp that cares deeply about our food, our people, and doing the right thing—even when it’s challenging.
Our vision is to be a place where everyone feels welcome and belongs. We celebrate diverse roles, abilities, and personalities, believing collaboration leads to remarkable achievements. If you want to grow with COOK, we encourage you to apply.
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