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Assistant general manager

Edinburgh
RBH
Assistant general manager
Posted: 10 August
Offer description

JOIN US

Our Benefits
You will have access to a benefits package we believe truly works for our people.

* 30% F&B discount at RBH hotels
* 25% staff discount at Bon Vivant, Devils Advocate, Lady Libertine, and Luckenbooths
* Wagestream - choose how and when you get paid
* Free meals on duty
And much more!

A DAY IN THE LIFE OF AN ASSISTANT GENERAL MANAGER AT OUR RESTAURANT

* Oversee daily operations, ensuring all departments (Bar, Front of house, Kitchen, and Maintenance) are running smoothly and efficiently.
* Lead and manage departments and staff, providing guidance, support, and training to ensure high levels of service.
* Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction.
* Review financial performance, including key metrics such as spend per head and revenue, and implement strategies to improve profitability.
* Ensure the restaurant meets or exceeds quality standards for cleanliness, maintenance, and guest safety through regular inspections and evaluations.
* Collaborate with Sales, Marketing, and HR to align operational goals with overall business objectives and maximize revenue.
* Ensure compliance with health, safety, and environmental regulations; lead staff training on emergency procedures and best practices.
* Maintain clear communication and coordination between departments to ensure a seamless guest experience and management efficiency.
What We Need From You
* Proven leadership skills with the ability to motivate and manage teams, ensuring a positive and productive work environment.
* Strong experience in Restaurant Management, with a deep understanding of service and staff management.
* Strong problem-solving abilities, capable of thinking on your feet and addressing issues quickly and efficiently.
* Exceptional communication skills, with the ability to interact effectively with guests, staff, and senior management.
* Ability to multitask and manage time effectively in a fast-paced, dynamic environment.
EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #J-18808-Ljbffr

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