The purpose of this post is to provide a comprehensive administrative service, across the 24/7 All Age Trust Crisis Helpline/NHS 111 Mental Health Dial 2 and GM MHUT.
This role will involve the use of Microsoft Office Packages to provide a high-quality administrative service to the teams, typing of letters and reports and completing ad-hoc requests as and when required, including the use of NHS systems. The role will also involve data collection and monitoring, extracting data from various systems and reporting as required, providing support for meetings including providing detailed minutes, organisation of meetings and preparation of agenda and papers.
The postholder will have excellent organisational skills and time management skills with the ability to prioritise a busy workload in a fast-paced office environment.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Key Responsibilities
* Provide an array of administrative support to the wider Emergency and Urgent Care teams, 24/7 All ages Crisis Helpline Team and the NHS 111 Option 2 service
* Typing of letters and reports, ensuring data is accurate and updated as required
* Utilising skills for any ad-hoc requests from the team
* Maintaining administration duties, using the NHS System Paris and prioritising workload
* Competent in using Microsoft office to produce documents, photocopying, filing, organising and minuting meetings, stationery stock control and ordering on Supplychian, Integra etc as required
* Support the management by using the NHS
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Benefits
* Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays
* 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
* Excellent pension
* Cycle to work scheme
* Salary sacrifice car scheme
* Wellbeing programme
* Blue Light Card Discounts
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