Exciting opportunity has arisen to join our team.
PART TIME (4 DAY WEEK) 32 HRS FRONT OF HOUSE RECEPTIONIST / RESERVATIONIST ADMINISTRATOR -
We are an independent 15 bedroom hotel, wedding and event venue. The hotel is undergoing a period of significant investment re-establishing it as one of the most desirable hotels in the area.
We are looking for someone ideally with hotel experience who has an outgoing personality, preferably hospitality experience and is committed to developing their career further.
Due to the nature of the role, this will involve both daytime and evening shifts, weekend and bank holiday shifts. Shifts are generally - but not exclusively 6:30am - 2:30pm and 2:30pm - 10:30pm.
Key roles : ( but not limited to)
Presenting a welcoming and friendly atmosphere
Checking guests into and out of the hotel
Cash handling and processing payments
Banking and Financial enquiries
Answering the telephone, emails and making reservations bookings for events, restaurants.
Helping our weddings and events team during the booking / planning process and on the day
Assisting with bar and restaurant service as required
Maintaining and driving standards and service
Achieve excellent customer satisfaction
Key attributes:
Excellent customer facing skills
Decision maker
Team player and Pro -Active
Focussed and attention to detail at all times
Strong communication skills
Punctual and reliable
Flexible approach to work
Previous hospitality experience preferable
What we can offer you:
Competitive salary - rate subject to experience
Staff meals during shifts
Ongoing training
A close knit team
Exciting time to join our hotel
Tips + Fun
Job Types: Full-time, Permanent
Pay: £11.50-£12.75 per hour
Benefits:
* Discounted or free food
* On-site parking
Work Location: In person