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Technician 3

Chatham
Hays
Technician
Posted: 22 January
Offer description

Join a leading independent technology and services provider as a technician 3Job Overview:
The Migration Clinic Engineer plays a key role in the successful delivery of the Phase 2 Refresh Programme. The engineer will be responsible for running onsite Refresh Clinics, supporting end‑users through device handovers, performing laptop refresh activities, and ensuring all processes arepleted accurately and efficiently in line with project guidelines. This role requires strong organisational skills, excellentmunication, and strict adherence to device handling and workflow procedures.Location: Milltown - BROMPTON BARRACKS: Dock Road – ChathamDaily Rate: £ – Basic, £ – UMBContract Length: 1 MonthKey Responsibilities:Clinic Set‑up & Daily Operations
1. Set up the Refresh Clinic each day in accordance with migration procedures and project standards.
2. Move the required quantity of devices from onsite storage to the Clinic as instructed by the Contractor Engineer or Site Manager.
3. Conduct daily manual stock checks and report findings promptly.
Device Refresh Activities
4. Refresh laptops as instructed andplete all required technical steps.
5. Collect existing devices from users and issue new devices according to the migration schedule.
6. Ensure smooth handover of devices to end-users and follow established processes for collection and replacement.
System & Workflow Management
7. Log in to systems and follow instructions provided by the Contractor Engineer and Site Manager.
8. Accurately update the Contractor’s workflow management system at every relevant stage.
9. Flag and report any issues immediately and escalate unresolved matters to the onsite Post Migration Support Engineer.
Device Packaging, Labelling & Storage
10. Place collected (old) devices into the packaging of the new devices issued.
11. Label each device correctly in line with Device Designation Rules (, “Disposal” or “Refurbishment”).
12. At the end of each day, they return all devices and equipment securely to the onsite storage location.
Key Requirements:
Active SC Clearance (Security Clearance)
13. Strong organisational and time‑management skills.
14. Ability to follow structured processes with high accuracy.
15. Goodmunication and customer service skills when interacting with end-users.
16. Basic technical understanding of laptop refresh and migration activities (training provided).
17. Ability to work effectively under direction and within a project‑driven environment.
18. Reliable, proactive, and detail‑oriented.
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4764046 - Sanya Chabbra

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