ESTATE AGENCY OPERATIONS MANAGER Location: Cheshunt, EN8 Basic Salary: £40,000 to £45,000 | OTE £50,000 Hours: Monday to Friday, 08:45 to 18:00 Position: Permanent, Full Time The Opportunity An exciting opportunity has arisen for an experienced Operations Manager to join a well-established, multi-site estate agency and lettings business based in Cheshunt. This is a senior, varied role with real influence across the business, offering the chance to shape processes, drive efficiency and support strategic growth across multiple office locations. If you have a strong background in property operations and thrive in a fast paced, multi-faceted environment, this could be an outstanding next step in your career. The Role As Operations Manager you will take ownership of the day-to-day operational performance of the business across multiple offices. You will work closely with senior leadership, providing both strategic support and hands-on operational management across HR, compliance, supplier relationships, payroll and reporting. This is a role for someone who is highly organised, commercially aware and confident managing multiple priorities simultaneously. Travel between office locations is required and a full UK driving licence and access to your own vehicle is essential. The Role As Operations Manager you will take ownership of the day-to-day operational performance of the business across multiple offices. You will work closely with senior leadership, providing both strategic support and hands-on operational management across HR, compliance, supplier relationships, payroll and reporting. This is a role for someone who is highly organised, commercially aware and confident managing multiple priorities simultaneously. Travel between office locations is required and a full UK driving licence and access to your own vehicle is essential. Key Responsibilities Overseeing day-to-day operations across multiple office locations, ensuring processes run efficiently and compliantly Managing HR matters including staff performance, training and development across the business Handling payroll processes and ensuring accuracy and full compliance at all times Managing supplier relationships, negotiating contracts and reviewing operational agreements Producing and analysing reports to support decision making and performance tracking for senior leadership Providing executive-level support to senior leadership where required Identifying and implementing opportunities to reduce costs and improve operational efficiency Ensuring compliance with all relevant regulations and internal procedures throughout the business Travelling between office locations as required What We Are Looking For Previous experience in an Operations Manager or Executive Assistant role is essential Strong background within the property sector is essential Proven experience managing HR processes, payroll and staff development Ability to manage suppliers, contracts and commercial relationships confidently Strong analytical skills with experience producing and interpreting reports Highly organised with the ability to manage multiple priorities simultaneously Excellent communication and leadership skills Commercially aware with a proactive and solutions-focused approach Full UK driving licence and access to own vehicle essential due to travel between offices What Is On Offer Competitive basic salary of £40,000 to £45,000 with an OTE of £50,000 Senior leadership role with genuine influence across the business Varied position with exposure to multiple operational areas Real opportunity to shape processes and drive efficiency improvements Career progression within a growing and ambitious organisation Supportive and professional working environment How to Apply If you would like to know more about this role please contact Sally at ProFind Property Recruitment. �� sally@profindrecruitment.co.uk �� 0204 583 4941 �� 07760 787026 �� www.profindpropertyrecruitment.co.uk ProFind Property Recruitment is acting as a recruitment agency with regards to this position. By submitting your application you consent to ProFind Property Recruitment processing and storing your data for the purposes of your job search. If you have not heard from us within 48 working hours please assume that your application has not been successful on this occasion, however you are welcome to apply for future roles.