Team Leader – Fairy Flavours. Location: St. Enoch Shopping Centre, Glasgow. Hours: 32–50 hours per week (including weekends). Typical Shift: 10:15am – 8:15pm. Pay: Competitive, based on experience. Fairy Flavours is a fast‑growing dessert kiosk specialising in chocolate‑covered strawberries, waffle wands, bubble waffles, milkshakes, and other freshly prepared treats.
Key Responsibilities
* Independently manage day‑to‑day kiosk operations during shifts.
* Prepare and serve desserts to a consistently high standard.
* Deliver excellent customer service and handle customer enquiries.
* Open and close the kiosk as required.
* Maintain food hygiene, health & safety, and cleanliness standards.
* Manage stock levels, deliveries, and restocking.
* Ensure cash handling and till procedures are followed correctly.
* Take ownership of the kiosk and resolve day‑to‑day operational issues.
* Support and guide other team members during busier periods.
* Be flexible to provide additional cover for staff holidays, sickness, or unexpected absences when required.
What We're Looking For
* Friendly, reliable, and customer‑focused.
* Confident working independently and taking responsibility for a shift.
* Good communication and organisational skills.
* Able to work efficiently in a fast‑paced environment.
* Flexible with working hours and willing to cover additional shifts when required.
* Weekend availability is essential.
* Looking for a long‑term opportunity and committed to growing with the business.
* Previous experience in retail, hospitality, food service, or a supervisory role is beneficial but not essential, as full training will be provided.
* A positive attitude and willingness to learn.
What We Offer
* Full training provided.
* Opportunity to play a key role in a growing business.
* Supportive and friendly working environment.
* Staff discounts.
* Career progression opportunities for the right candidate.
Job Details
* Experience: Not required.
* Languages: English – Advanced.
* Employment: Full‑time.
* Schedule: 10:15 to 8:15.
* Salary: £12.71 – £13 hourly.
* Benefits: Performance Bonus.
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