About the role
We’re on the lookout for a Lead Test Manager to join our Transformation department to support our Platform and Transformation teams.
This is a hands-on role where you’ll support our Transformation programme bringing key skills including strategy setting, planning across multiple deliverables, governance, co-ordination, strategy and experience of Test Management oversight within the financial sector.
Transformation is a large scale and complex programme of work, and already in flight so as a candidate you’ll need to be able to ‘hit the ground running’. This is an exciting and varied role and a great opportunity to play a part in the transformation of the Nucleus platform.
Responsibilities
Your responsibilities will include:
1. Owning the Platform Test Strategy across Technology and responsibility of the overall Test team within the Department.
2. Improving ways of working across the team, ensuring that Test is accountable for the service which is provided back to stakeholder areas.
3. Working with stakeholders including 3rd Party Suppliers, Change, Risk, Audit, Information Security, Project Sponsors, and Subject Matter Experts to define and implement effective assurance oversight of testing and defect acceptance.
4. In conjunction with material partners, provide oversight of progress and standards for: Functional testing Non-functional testing (including performance, reliability and security) Integration testing Regression testing.
5. Drive improvements to the Managed Test Service provided by our third-party provider FNZ and how we undertake Oversight on this service.
6. Own the of execution of various elements of the Nucleus Test strategy, supporting stakeholder sign off and the provision and tracking of Test evidence.
7. Gather and present assurance and testing metrics, activities as well as provide accurate status and progress reporting.
8. Represent testing and assurance at portfolio, programme, committee, and governance meetings as required.
9. Provide evidenced go/no-go recommendations based on effective testing and assurance including supporting papers/evidence.
10. Support the definition of entry and exit criteria across all phases Test and Defect management.
11. Estimate skills and effort required to deliver testing for the Technology department.
12. Monitor and control the delivery of testing activities.
13. Define, track and manage objective key results, performance indicators and metrics.
14. Support any Test Audit requirements and provide evidence of approach, traceability and test results as required.
15. Take responsibility in everything you do to deliver good outcomes for our customers.
About you
You will have:
16. Demonstrable IT change experience at a lead or management level with in-depth knowledge of: Strategy setting and improvement initiatives. End to End Test management experience and all testing types. Defect management frameworks and process. Audit, governance, and control. Stakeholder management. Financial Services and Platform experience. Experience in working in a regulated environment. Risk management skills.
17. Excellent management skills to maximise teams’ capability and delivery.
18. A degree, or equivalent with professional experience and certifications.
19. The ability to comfortably exercise good judgement considering business-wide factors, where there is ambiguity.
20. Able The ability to operate with credibility at all levels.
21. Excellent written and verbal communication skills and excellent attention to detail.
22. The capability to succeed in a fast-paced environment.
23. Strong analytical and problem-solving skills.
24. Excellent time management and the ability to work to deadlines.
25. You must be: Highly motivated and able to motivate others. A team player but also able to work independently using your initiative
A little about us
We are the Nucleus Financial Platforms group and we help make retirement more rewarding. Here at Nucleus, people come first - whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too.
Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch. We’ve come a long way since then, but our mission remains just as focused. That’s why our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.
Our culture is one of the many things that sets us apart from the pack. We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.
Are we a perfect match? Check out and find out!
Inclusion and diversity at Nucleus
As with most things in life, who cares, wins. We really care about inclusion.
For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.
More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve. And it means being more representative of customer groups, which supports areas such as product development.
At Nucleus, we offer a generous blend of benefits for the things that really matter to our people, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.
If you’d like to find out more about us or the role, you can get in touch with our