Building long term relationships with existing and new internal and external clients
* Taking full profit and loss responsibility for accounts contracts
* Developing and supporting existing accounts contracts, providing the client with the maximum range of products and services to suit the account
* Supporting the strategic budget planning in liaison with the Operations Manager and Finance Team for their specific portfolio within the business
* Supporting and operating alongside the Operations Manager and Business Development Team to develop new accounts contracts, adding engineering expertise and knowledge to support tender bids
* Managing the Operations Team, promoting excellent working practices throughout, to ensure the reputation and credibility is maintained
* Liaising with and supporting the Health & Safety (SHE) Manager in developing and delivering a robust SHE policy to all accounts contracts
* Developing the self-performance element of the Specialist Service Mobile Business Team, eliminating the need for using sub‑contractors where at all possible
* Providing timely, accurate and concise reports to both clients and line management
* Providing measurement of performance of both team and individuals within the team, using standard measurement key performance indicators (KPIs) internal to the organisation, whilst also recognising the need to meet client KPIs etc.
* A practical working understanding of Human Resources (HR) processes and legislation to manage the Operations Team with the support of the HR Manager
* Have experience working in a Contract Manager Supervisory related role
* Financial experience of managing portfolio's in excess of £1M (Mobile Contracts) £2M (Static Sites)
* Customer Care Satisfaction Skills in a client facing environment
* Experience of working within and managing supervising within mobile static site operations
* Preferably a time serve Apprentice in a trade discipline to NVQ2 or City & Guilds level
* ONC NVQ3 in Combined Building Services or individual trade discipline
* NVQ3 in Management & Leadership area with Finance Management
* I.O.S.H. Certificate
* Strong IT user skills in Word, Excel, PowerPoint, Computerised Maintenance Management Systems (CMMS) and Finance package software
* Full UK Driving Licence
Our client is one of the UK's leading facilities management companies, providing a wide range of services to essential public services and major commercial organisations. Our client's aim is to improve your efficiency, reduce your carbon footprint and enhance wellbeing for your service users. With more than 900 team members, we design and deliver better services across the education, healthcare, retail and commercial sectors. COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.
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